Sales Executive

RESUME OF KIM A. FADEL

*** ********** **** *******, ******* 30350

Cell: 404-***-**** abhlch@r.postjobfree.com

SUMMARY

Counselor and instrumental member of executive management team responsible for profit and

loss accountability for the small business services segment of a major telecommunications

corporation. Accomplished senior business lawyer with a broad-based background that includes

extensive experience in transactions, litigation, compliance, operations, marketing and conflict

resolution. Strong leadership and organizational skills with a proven track record in strategic

planning and competitive positioning; known for developing results-driven evolutions. Success

collaborating with business partners, including customers, manufacturers and suppliers, to

achieve increased revenue and customer growth.

EXPERIENCE

ZephyrSP, LLC 2009- Pres.

President

Start-up consulting firm focused on joint venture enterprises targeting federal government and

commercial customers. See www.zephyrsp.com.

AT&T/BELLSOUTH 1986 – 2007

Managing Counsel – AT&T Retail Markets, Atlanta, GA (2007)

Led legal support of Small Business Services segment of the Retail Markets Group and

telemarketing sales channels; direct support to Small Business Marketing, commercial Sales

Support, Compliance and Government Sales groups, including general counsel to the new Online

Web Development Group responsible for all BellSouth web activity.

Chief Counsel – BellSouth Small Business Services, Atlanta, GA (2000 – 2007)

Senior member of the executive management team and counsel to the Small Business Services

Group, which contributed approximately one quarter of the earnings of BellSouth Corporation.

BellSouth Small Business recaptured two out of three lines previously lost to competition;

improved average revenue per unit by 5.8% and reduced line loss of 48,000 lines per month in

2001 to 7400 lines per month in 2006.

Counseled all unit functions and assisted with the development of aggressive retention and

reacquisition programs.

Supported significant productivity enhancements in the inbound (call center) and outbound

(account executive based) sales channels and provided a disciplined approach concerning

offer management.

Instrumental in the turnaround of BellSouth Small Business Services profitability; achieved

year-over-year revenue growth by over 5%, dramatically cutting line losses and sustaining an

1

industry leading 4.8% growth rate in access lines – even through the industry forecasted this

market was to decrease.

Improved operational net lines from negative 20,000 to positive 2,000 lines per month,

thereby increasing revenue by over $600 million.

Directed involved with over 50 promotions each year with Small Business mass market/mid-

market segments for regulated and non-regulated services, namely voice and data lines;

particularly involved with strategy and bundling.

Provided close coordination with the constituent pricing and regulatory groups to ensure

effective and timely implementation; often required analyzing component services, drafting

customer agreements and vendor/supplier agreements, and developing sales and operational

processes.

Served as counsel to the Marketing team that launched the first “Win Back”

telecommunications promotion in the Southeast and possibly in the United States. Received

regulatory approval in all nine BellSouth states; prevailed at two compliance proceedings

before public service commissions. Team launched the first bundle of BellSouth services

involving local voice, long distance, and Yellow Page advertising; accomplished business

goals of clients while minimizing litigation/regulatory risks.

Supported Small Business on-line sales with development of the Small Business web site.

Contributed to the development and implementation of a “tableau” device for premise sellers

that was an efficient manner of contracting (similar to the United Parcel Service concept);

customers acknowledged their signature electronically, which automatically emailed

BellSouth confirmation.

Served as an instrumental member of the team responsible for challenging Competitive Local

Exchange Companies that misrepresented an association with BellSouth as sales agents; the

Company sued and received sizable settlements and stopped this tortuous conduct that

affected BellSouth retention.

General Counsel, Secretary and Vice President, BellSouth Communications Systems, Inc.,

Roanoke, VA (1994 – 2000)

Headed department providing legal support to an independent subsidiary that sold customer

premise equipment and services to customers nationwide. This was primarily a commercial

transaction and labor practice involving contract negotiations and litigation in all major U.S.

metropolitan areas, including state and federal government.

Instrumental member of executive team responsible for profit and loss accountability.

Supervised BellSouth’s defense of a class action lawsuit filed by craft employees concerning

claims of overtime compensation when driving company vehicles to and from home and

work assignments (the “Home Garage Program”). At the time, the law was unclear as to

whether this was a compensable event under federal wage and hour laws, and a potential

plaintiff’s verdict put at risk approximately $240 million. Initiated efforts that led to passage

of legislation in Congress specifically exempting this work activity from compensation. As a

consequence, BellSouth prevailed at summary judgment with the trial court in Memphis, TN,

later before the 6th Circuit Court of Appeals in Cincinnati and then the United States Supreme

Court.

2

General Counsel of BellSouth Products, Inc., Roanoke, VA (1996 – 1998)

Counseled BellSouth subsidiary that sold consumer customer premise equipment for distribution

in the United States and South America. Over a two year period, as a critical member of the

executive team, played a significant role engineering profitability for this subsidiary; this

company had a checkered past of disjunctive, disruptive relationships and operations with its

supplier and customer. The executive team resolved all issues, which was a first since company

inception in 1986.

MILITARY SERVICE

UNITED STATES NAVY

Awarded Navy Wings; designated Mission Commander of eleven-man, long range

reconnaissance bomber. Naval Flight Officer and flew a Lockheed P-3C Orion aircraft operating

in the Pacific/Indian Ocean/Persian Gulf areas. Tasked with intelligence, surveillance, maritime

patrol and anti-submarine warfare missions.

EDUCATION

Juris Doctor, Wake Forest University School of Law

MBA, Wake Forest University (studied international finance/banking in Switzerland)

Bachelor of Arts, Political Science, University of North Carolina at Chapel Hill

ADMISSIONS

United States Supreme Court

U.S. District Court for the Western District of North Carolina

North Carolina Bar; active

BOARDS AND ORGANIZATIONS

Former director, Board of Directors of ExpressJet Airlines, Inc. (NYSE “XJT”) 2002-2010;

ExpressJet Airlines was one of the world’s largest operators of regional jet aircraft providing

commercial services to Continental Airlines and United Airlines, as well as corporate

aviation; former chairman of Nominating and Governance Committee and member Human

Resources Committee;

Director, Six Star Partnerships, Inc., a 501(c)(3) non-profit corporation; mission – resettle

refugees/displaced families from Afghanistan and Myanmar (Burma); and

Member, Advisory Board, United States Department of Veterans Affairs, Atlanta VA Medical

Center.

3

4

Contact this candidate