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Customer Service Sales

Location:
San Jose, CA, 95136
Posted:
April 21, 2011

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Resume:

MARGARITA TAMEZ

**** *** ***** **. #*-*** . San Jose, CA 95136

Home: 408-***-**** . abhl31@r.postjobfree.com

OBJECTIVE: Receptionist

SKILLS and ABILITIES: Reliable, Dependable and Devoted, Can work

independently

PROGRAMS: MS Outlook . MS Word . Power Point . Excel . Kronos

. Avatar . Invision

Types of telephone consoles operated:

. Meridian . Executone . Toshiba . AT&T . Centrex . Rolm

. Nortel

EXPERIENCE:

7/2010 - 4/2011 SCC Valley Medical Hospital A&D San Jose, CA

OFFICE SPECIALIST Receptionist (Extra Help/Sub PB)

o Open office in the morning and empty general voice mail box, sort and

distribute faxes

o Register patients and collect payments, built folders and medical

charts

o Answer and route all incoming calls, sort incoming mail and deliveries

o Distribute UA and blood test results to Doctors and Counselors. Made

patient ID cards/badges

o File Medical charts at the end of the day, clean and organized file

room

5/2007 - 4/2009 Suddath Relocation San Jose, CA

RECEPTIONIST Telephone Operator

o Attendance and record keeping and daily Payroll keying and other data

entry

o Order Office supplies, coffee and water for the company, while

overseeing the budget

o Update company directory listing and Birthday listing, cake and card

and other events

o Supporting HR, Customer Service and Sales Department and Accounting

2/2006 - 4/2007 Surplus Computers Santa Clara, CA

RECEPTIONIST Telephone Operator

o Assist Accounting Department and Data Entry keying invoices

o Filing, sorting and organizing invoices, Mail and Fax distributions

o Support Customer Service and Sales department, and other duties

assigned by Management.

7/2005 - 09/2006 White Blossom Care Home San Jose, CA

RECEPTIONIST Telephone Operator (Part time - Weekends and Evenings only)

o Answer all incoming calls. Sort and distribute mail and faxes. Direct

visitors to patient/resident rooms

o Assist Admission Dept in rooming patients and give tour to prospective

patients families

o Handle customer complaints, assist social services, interact with

nurses and support ward unit clerk

7/2005 - 2/2006 PDM Steel Service Inc. Santa Clara,

CA

RECEPTIONIST Telephone Operator

o Receptionist duties, answer phone, takes messages, route 17 lines and

monitor all incoming calls

o Greet and assist visitors, vendors and employees. Payment window and

daily bank run

o Supported Credit Dept, Sales, Billing Dept and other clerical duties

given by Management

11/1997 - 11/2003 Verizon Yellow Pages Advertising San Jose, CA

RECEPTIONIST - ADMIN SALES SUPPORT

o Data entry of Sales results report and sales commission input.

Customer service liaison

o Travel arranger and event planner. Office supplies control and office

equipment control

o Overview Division expenses, budget cost and petty cash. Record

keeping and Payroll keying

o Telephone system site coordinator, assigning & deleting extensions and

voice mail programming

o Assisting HR in preparation of employee hiring and termination process

and employment records

AWARDS:

Hello Personality, Job Recognitions, Sales Motivational Award, Leadership

Award and Perfect attendance

EDUCATION:

o Fitness Specialist and Nutritional Science Mission

College

o Medical Office Procedure and Medical Terminology Santa Clara

Adult Education

o Excel 2000, MS Word and Power Point Programs Santa Clara Adult

Education



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