Sales Customer Service
Resume:
Michael Chase Davis
*** ** ********** ** **** Springs, MO 816-***-**** ***********@*****.***
Objective
Results oriented sales, marketing and management professional with exposure to business development, marketing, strategic
planning, client relationship management, and personnel management seeking a position that utilizes my sales, management,
marketing experience, communication skills and leadership ability
Profile Over 9 years of Professional Experience
4 years in retail sales
6 years in management
8 years in brand promotions
8 years in national key account management
Project Management and Business Acumen
Able to define, communicate and fulfill project goals and break complex issues into manageable parts
Demonstrated performance that has resulted in a successful career and produced highly satisfied clients
Proven record of leading successful teams to achieve desired goals
Extremely adept at multi-tasking and time management
Exemplary Accomplishments
A creative visionary, equally comfortable collaborating in a team effort, working independently or directing
others
Consistently met or exceeded corporate goals
Successful record of working with teams in the development of high-quality deliverables
2008 Category Growth Achievement Award
Career Overhead Door of Kansas City - Kansas City, MO 8/10-2/11
Summary Commercial Install Manager
Develop procedures and processes for the management of projects
Determine efficient methods of operation to decrease costs and increase profitability
Manage projects by sourcing materials, subcontractors, negotiating costs and monitoring delivery of incoming and
outgoing materials
Monitor submittals/track job materials
Determine innovative solutions to problems concerning execution of jobs
Ensure billing is accurately and timely processed
Maintain and promote a positive attitude toward customers and fellow employees at all times
Track and forecast pricing trends on a national scale
Estimate a wide variety of projects in a timely and competitive manner
United States Smokeless Tobacco Company - Kansas City, MO 3/01-12/09
Category Growth Supervisor
Using competitive spirit to achieve sales goals
Managed a promotional budget of $1 million annually
Negotiated contracts for events to market and promote company products
Maintained awareness of local, state, and federal issues for advertising and promotions
Managed and supervised 30 Field Coordinators in 5 states
Educating and engaging customers through product demonstrations
Enhanced employee performance and attendance through weekly mentoring and motivational strategies
Met and/or exceeded quotas and goals
Senior Retail Coordinator
Successfully lead business development, expanded customer base and increased revenue with national key
accounts
Skilled in improving customer retention levels within highly competitive markets
Contributed to the implementation of promotional programs that optimized revenue levels in a saturated market
Highly skilled at cold calling and appointment setting
Selling in new products to chain accounts
Built relationships with multiple distributors to sell in consumer products
Senior Field Coordinator
Managed, recruited and trained new sales and support personnel
Assessed and evaluated client needs and expectations and offers effective solutions
Increased profitability of overall regional goals through weekly management of sales and marketing goals
Utilizes high-impact customer service skills to ensure satisfaction and repeat business
Responsible for back office duties such as inventory control, discount report monitoring and daily deposits
Education Missouri Southern State University – Joplin, MO
B.S. - Business Administration and Marketing, 2005
Michael Chase Davis
813 NW Springwood Dr Blue Springs, MO 816-***-**** ***********@*****.***
References Craig Reiman
Lifestyle Supervisor-United State Smokeless Tobacco Company
Greg Germany
Regional Department Manager- United State Smokeless Tobacco Company
Kathy Kisner
Safety Director - Overhead Door Company of Kansas City
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