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Administrative Assistant Customer Service

Location:
Maple Heights, OH, 44137
Posted:
April 21, 2011

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Resume:

Ashley Ferrell

***** ***** ******* ****.

Maple Heights, Ohio 44137 . 440-***-****

abhl1i@r.postjobfree.com

Summary of Qualifications & Skills

< Proficient in Microsoft Office Applications

< Ability to draft and prepare documents

< Proficient at keeping schedules and setting agendas

< Ability to adapt to change and multi-task in fast paced environment

< Self motivated and ability to adapt to a wide range of situations

< Excellent customer service skills

< Ability to handle and incoming and outbound phone calls

< Demonstrated ability to find the most strategic way to complete a task

< Ability to employ problem solving strategies

< Excellent active listening skills and communications skills

< Detail-oriented with the ability to meet and exceed deadlines

< Experience with handling files and file organization

Education

Bryant & Stratton College Parma, Ohio

Associate of Applied Business Degree - Administrative Assistant

Expected Graduation Date: May 2011

GPA 3.1

Work Experience

RealeFlow, Parma Heights, Ohio January 2011 to April 2011

< 90 hour internship

Bryant & Stratton College, Parma, Ohio June 2010 to Present

< Administrative Assistant- Academics Department

< Library Administrative Assistant

Famous Hair, Elyria, Ohio July 2009 to October 2009

JT Hair Designers, Elyria, Ohio October 2008 to May 2009

Best Cuts, Elyria, Ohio May 2008 to October 2008

Choo Choo's Coffee Shop, LaGrange, Ohio October 2005 to June 2007

REFERENCE AVAILABLE UPON REQUEST



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