Customer Service Technician
Resume:
Rob Hawkins
Newton, NC *****
Phone 828-***-****
abhl0l@r.postjobfree.com
Education
Catawba Valley Community College, Hickory, NC
A.A.Sc. Electrical Installation and Maintenance
A.A.Sc. Heating, Ventilation and Air Conditioning
Qualifications
Broad based knowledge of Industrial Electromechanical Technology.
Facilities ~Former Licensed Plumbing, Heating and Air Conditioning Contractor
Electronics ~ PLC Robotics Digital Controls Automated Manufacturing
Electrical ~ Power Distribution UPS NEC Polyphase Current ~ AC/DC Drives
Mechanical ~ Pneumatics Hydraulics Lubrication Mechanical Improvement
Machine Shop ~ CNC Precision Measurement Milling Lathe Surface Grinding
Welding ~ MIG TIG Electric Inert Gas Special Alloy Welding EDM
Manufacturing ~ Process Layout Facilities Interface Pull Manufacturing
Supervision ~ Leadership Skills Cell Manufacturing Department Development
Training ~ Teamwork Study Continuing Education Preventive Maintenance
Accomplishments
NC State University ~ Preventive Maintenance
CSI ~ Predictive Maintenance/Vibration Analysis/Infrared Thermography
CVCC ~ Principles of Refrigeration
CVCC Training Center ~ Electromechanical Engineering
CVCC Training Center ~ Welding Safety
Allen Bradley Training Center ~ PLC 5 Programming and Implementation
Allen Bradley Training Center ~ SLC 500 Programming
Mitsubishi ~ PLC and Robotics
Mitsubishi ~ Wire Guided Vehicle Programming
Trane ~ Heating, Ventilation and Air Conditioning
TracPipe ~ Fossil Fuel Pipeline
Rheem Corporation ~ Gas Heating and Air Conditioning
Johnson Controls ~ Medasys Environmental Control
McQway ~ Chilled Water Systems for Closed Loop Operations
Employment History
Talon Systems America
607 Meacham Rd, Statesville NC 28677 ~ June 2010 – present
• Maintenance Technician – Repair and maintain manufacturing equipment.
Spring Gun Tunes
2136 Cordia Circle, Newton, NC 28658 ~ February 2009 present
• Owner – Provide air rifle tuning services to improve the smoothness, durability and accuracy of
customers’ spring guns. Developed my own successful technical methods and provide exemplary
customer service via telephone and e mail.
Cataler NA
2002 Cataler Drive, Lincolnton, NC 28092 ~ January 2009 – August 2009
• Maintenance Technician Repair and maintain automated manufacturing equipment. Adjust
robots, servo drives and conveyor systems. Electronics, hydraulics, pneumatics, robotics and PLC.
Corning Cable Systems
P.O. Box 489, Hickory, NC 28603 ~ April 2005 – November 2008
• Automation Technician Repair and maintain automated fiber optic jumper manufacturing
equipment. Adjust robots, servo drives and conveyor systems. Contribute to implementation of new
product processes.
Progressive Furniture
2555 Penny Road, Claremont, NC ~ 2002 2005
• Maintenance Technician Repair and maintain furniture manufacturing equipment. Implement
preventive maintenance procedures. Train the existing maintenance department in mechanical,
electrical and electronics technology to improve the troubleshooting ability of the crew.
Integration Systems Technology
P.O. Box 5002, Hickory, NC ~ 2001 2002
• PLC Technician Write and edit logic for various types of PLC’s including Modicon, Siemens S7
and Allen Bradley SLC 504. Build components and retrofit older pieces of manufacturing equipment
with electronic controls. Profibus and Modbus Plus peer to peer networking.
Absolute Plumbing and Heating
P.O. Box 902, Claremont, NC ~ 1999 – 2001
• Plumbing and Heating Contractor Residential, commercial and industrial contracting.
Small business owner installing plumbing, heating, air conditioning and gas fuel piping.
Successfully received both a Plumbing II and Heating H 3 Class 1 Contracting License.
Sonopress
108 Monticello Road, Weaverville, NC ~ 1994 1999
• Injection Mold Technician – Maintain, replace and repair molds for CD replication.
Rebuild and change molds for injection molding machines. Provided diverse technical skills to
accomplish the successful startup of a new CD facility.
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