Human Resources Manager

Erin McDermott

abhl04@r.postjobfree.com *** Holt Circle

402-***-**** Hoyt, KS 66440

PROFESSIONAL SUMMARY

Outstanding Senior Human Resources Executive with a 10+ year track record

of advancement and achievement. Expert at improving workforces by locating

urgent staff issues and generating creative, data-driven HR solutions.

Foster staff motivation and excellence by proactively soliciting and

implementing ideas from employees at all levels. Demonstrated success in

Midwestern retail and manufacturing environments.

Areas of Expertise

Staff Training & Development

Workforce Safety & Security

Policy Development & Integration

Benefits Design & Administration

Internal Conflict Resolution

Talent Recruiting & Placement

Business Change Management

Team Leadership & Motivation

Vendor Relations & Negotiations

Professional Experience

Sac and Fox Nation, Powhattan, KS 2009 - Present

Director of Human Resources & Operations: Charged with revitalizing 2

chronically troubled retail sites for this Native American community. Drive

all HR functions including recruitment, staffing, training, and performance

management. Lead 15 employees driving $6M yearly sales.

. Lowered new employee turnover 75% by revamping orientation to

effectively train hires on complex technical store systems.

. Strengthened staff morale and motivation by introducing performance-

based pay structure that included 90-day review and 3 clearly defined

promotion levels.

. Clarified and streamlined policies by drafting new employee handbook

that governed performance expectations, discipline process, and

customer service requirements.

. Elevated staff and customer experience by leading $325K facility

renovation.

. Took business from monthly losses to $250K profit in 4 months against a

12-month deadline.

Premium Protein Products, Hastings, NE / Lincoln, NE 2007 - 2009

Human Resources Director (2008 - 2009): Promoted to drive HR in support of

500 employees across 2 beef manufacturing plants accounting for $20M

revenue. Coordinated all recruiting, training, payroll, workers'

compensation, union avoidance, and safety. Led a 7-member team while

reporting to CEO.

. Reduced payroll 15% by restructuring compensation to reflect industry

standards.

. Cut benefit costs 35% by converting organization to a more appropriate

provider.

. Eliminated 20% of skilled staff turnover by leading managers to more

proactively engage with and respond to employee priorities.

. Generated effective staff communications and severance packages for

abrupt closure of both plants. Measures helped owners halt urgent

revenue losses.

Human Resources Manager (2007 - 2008): Hired to provide generalist HR

support of a 350-member, $15M-revenue nonunion beef manufacturing plant.

Recruited and placed hourly and salaried employees to build a topflight

workforce. Managed 5 direct reports.

. Reduced worker injuries 50% by enacting new hire safety training

program, and by forming committee that located and remedied unsafe

practices.

Erin McDermott ... 402-***-**** Page 2

Professional Experience continued...

. Integrated government E-Verify system that led plant to minimize fraud

associated with undocumented workers.

. Uncovered, removed, and enabled prosecution of a serious theft ring

that had cost company more than $20K. Prevented future breaches by

designing new security protocols based on discovery.

The Home Depot, Grand Island, NE 2003 - 2007

Human Resources Manager: Drove recruiting, training, benefits, compliance,

union avoidance, workers' compensation, and community involvement for a 100-

employee, $35M facility.

. Won "HR Manager of the Month" in 4/2006 for achieving 15%+ YTD

voluntary turnover reduction, 100% 401k enrollment, and district's

highest training curriculum execution (99%).

. Helped strengthen profits by consistently meeting staffing metric of

98%+ based on department sales forecast. Maximized coverage with no

increase in payroll by training employees to work other departments

when necessary.

. Recovered $35K stolen merchandise by conducting employee investigation

per vendor tip.

. Strengthened location's public image by launching and managing "Adopt a

School" campaign.

Principal Financial Group, Grand Island, NE / Louisville, KY 1998 - 2003

Retirement Specialist (2000 - 2003): Consistently surpassed 98% accuracy

standards while maintaining employer retirement plans and assisting clients

of this global financial services company.

Employee Benefits Specialist (1998 - 2000): Helped optimize existing

retirement and benefits plans while partnering with various agents and

companies.

Prior Experience Highlights

Opened 2 locations and recruited 58 new employees as Human Resources

Generalist for South Sound Mental Services.

Effectively transitioned 150 benefits plan contracts while Client Service

Specialist for Principal Financial Group (Grand Island, NE).

Education & Certification

Bachelor of Science (BS) - Human Resources Management, Kaplan University

Professional of Human Resources, Human Resource Certification Institute

Affiliation

Society for Human Resource Management (SHRM)

Technology

Quicken ... PeopleSoft ... ADP ... Kronos

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