Jacqueline Degan

Email: abhkzk@r.postjobfree.com

*** ***** *****

Cell Phone: 919-***-****

Zebulon, North Carolina 27597

jacqueline a. degan

April 2010-present Environment control

Raleigh, NC

Business Account Analyst/Office Manager

Accounts Payable, Accounts Receivable, Payroll, Banking, Marketing

Assistance, Customer Relations. various other aspects of assisting owners.

Dec 2008-March 2010 Southern Research Institute

Morrisville, NC

Project Coordinator

Develop tracking process for Southern Research Institute's C2L division;

liaison between corporate headquarters and on-site Project Managers.

Develop reporting tools to keep Project Managers apprised of budget

information, project charges, purchase orders, invoicing, etc. Develop

processes to streamline existing procedures so that work is not being

duplicated. Tracking of project deliverables via bi-weekly meeting with

Project Managers. Various other project related tasks as needed such as

client Expense Reporting.

August 2008-Dec 2008 Wal-Mart Superstore Zebulon, NC

Cash Accountant

Part-time position reconciling third shift registers in Accounting

Department.

May 2008-July 2008 Peopleclick, Inc.

Raleigh, NC

Accounting Specialist

Contract Position involving Contract-based billing; Process Daily Lockbox

including Cash, ACH and Credit Card Payments; Prepare and process journal

entries; review new contracts and setting up customer accounts in Great

Plains for billing purposes; work with accounts receivable to ensure proper

billing and collection. Software used: Great Plains; Microsoft Open Office;

Crystal Reports; Advanced Excel; Pivotal. This position was a fill-in for

permanent employee out on maternity leave.

Dec 2007-May 2008 Qimonda Corporation

Cary, NC

N. A. SAP PROJECT COORDINATOR

Contract position involving monitoring of outsourced SAP IT group via

creation of

Monitoring tool to be used in tracking Open/Closed Help Desk tickets, in

addition to

Change Orders.

Development of detailed process documentation.

Presentation of data in spreadsheet format including charts, graphs, etc.

Conduct Weekly review meetings & participate in weekly Leadership meetings.

Monthly preparation of Scorecard to present snapshot of SAP IT support

group performance.

Advanced Excel skills required, as well as use of Hypersnap tool to capture

data into Word Document for printing and presentation purposes.

Oct2007-Nov2007 Progress

Energy Raleigh, NC

ACCOUNTANT II

Short Term contract position performing analysis of daily energy trades and

contract analysis while department manger interviewed for internal

employee to fill position. Internal hired November 29, 2007.

July2007-Sept2007 Mentor Healthcare

Network Raleigh, NC

AR/Billing Specialist

. Manage accounts from Billing to Receivables, Review and resubmit

claims according to Medicaid/Medicare guidelines; adjust coding for

payment processing. Follow-up calls to facilities for insurance

verification.

Jan2007-July 2007 Nortel

Networks Morrisville, NC

TRANSACTIONS ANALYST

. Process Daily Journal Entries

. Process Weekly Reports for PM's & Business Analysts.

. Create 8 & 9 Codes for R& D Projects

. Assignment of Sub-Accounts for GL Maintenance as Necessary for New

Market & Product Groups via ARBS

. Process Weekly Budget & Cost Report for Contract Ledger Manager

. Special Projects as Necessary

Position Was 6 Month Contract To Assist Company through Financial

Transformation to SAP platform.

June 2006-Dec 2006 Harris Microwave Communications

Morrisville, NC

N.A. PROJECT COORDINATOR

. Assisted With Weekly Budget & Cost Analysis Updates for all North

American Projects

. Participation in Weekly Revenue Meetings with Controller and President

of Division to Inform of Scheduling and Prospective Shipment/Revenue

Recognition

. Update Cost for Percent of Completion Projects

. Obtain Purchase Orders from Customers & Process Change Orders for

Program Managers

. Worked Closely with Program Managers Regarding Project Schedules & to

ensure timely Vendor/Subcontractor Payment for Completed Work

. Development of detailed process and procedure documentation

. Discovered Substantial Missing Freight Charges for Canadian Shipments

and Worked to Resolve and Collect which resulted in $1m + Revenue

Recognition

. Research difficult AR Issues and Follow through to Resolution; Managed

to resolve over $2m of Old Outstanding Receivables within Two Month Time

Frame

. Special Projects as Necessary for Division

. Implemented training plan to assist AR Team in research in resolution

skills as requested by the Director of Financial Planning.

Oct 2005-June 2006 Harris Microwave Communications

Morrisville, NC

BILLING ANALYST

. Process Invoicing for both N. American and International Customers per

P.O. Terms

. In-Depth Review of Customer Purchase Orders & Proposals in Order to

Ensure Contract Compliance

. Created Billing Procedures and Processes for Management of Canadian

Accounts

. Sole person responsible for processing of All Invoices for Canadian

Projects. (This Responsibility was transferred to RTP from Montreal Where

it was Previously Handled by Four Billing/Logistics Persons)

. Heavy Involvement in Both Internal & Sarbanes-Oxley Audit Processes

. Thorough Knowledge of Tax Rates for Canadian Provinces in Order to

Ensure Correct Billing of Customers

. Regular Contact with Program Manager in Montreal In Order to Remain

Apprised of Potential Shipment &/or Completion of Projects for Revenue

Recognition purposes

. Thorough Knowledge of FX rates Necessary to Create Correct Customer

Invoices

. Worked Closely with AR Department to Assist in Collection Processes, As

Well As Resolution of Any Customer Noted Discrepancies In Order to Secure

Payment on Account

July 2005-August 2005 The Dialog

Corporation Cary, NC

CASH OPERATIONS ANALYST

. Processing of All Monthly Credit Card Transactions

. With Partner Managed First Two of Dialog Accounts Set Up in SAP

Platform

. Processed Journal Entries

. Research & Resolve Account Discrepancies

. Daily Customer Contact both in US, Europe & UK In Order to Resolve

Payment Posting Issues

. Process Payments via Legacy System for Accounts Involving FX

. Set-Up and Maintenance of All Account Files for New SAP Accounts

. Daily Lockbox Review & Cash Posting

June2004-July2005 Medi Home Health Services of America Raleigh,

NC

ACCOUNT MANAGER

. Responsible for all AR, AP, Billing, etc. Majority of accounts were

Medicaid, Medicare and EDI billing. Coding adjustments per

Medicaid/Medicare guidelines and resubmissions for securing payment.

. Documentation for incoming patients for homecare treatment.

June 2001-May 2004 US Oncology Resources

Raleigh, NC

CASH APPLICATIONS SPECIALIST II

. High Volume Cash Posting for All Medical Insurance Payments Incoming

for 51 Physician Oncology Practice via Misys System

. Thorough Knowledge of Primary, Secondary and Tertiary Insurance

Payments

. Assist Collection Department with Resolution of Account

Discrepancies/Issues

. Process Refunds for Both Patients and Insurance Companies

. Correct Codes and Resubmit Claims for payment as necessary

April 1999-June 2001 Wilson Orthopedics & Neurology, Assoc.

Wilson, NC

FRONT DESK SCHEDULING SECRETARY

. Patient Check-In/Out

. Insurance Verification

. Heavy phones Scheduling Appointments for Seven Doctor Practice of Six

Orthopedic Physicians and One Neurologist

. Collection and Posting of Payments

Feb 1998-March1999 Onslow Mem. Hospital, Urgent Care Jacksonville,

NC

FRONT DESK RECEPTIONIST

. Patient Check-In/Out

. Insurance Verification

. Set-up and maintenance of Patient Accounts via Misys

. Collection of Co-pays and Follow-Up Outstanding Accounts

EDUCATION

1978 University of Delaware Newark, DE

Engineering Major

1979-1980 University of New Hampshire Durham, NH

Biology Major

1985 Art Institute of Atlanta Atlanta,

GA

Associate Degree Interior Design

1988 Phillips Jr. College

Augusta, GA

Computer Science

1996 Aiken Technical Community College Aiken, SC

EKG Technician Certification

1998 H&R Block Tax Preparer Certification Augusta, GA

2000 Wilson Technical Community College Wilson, NC

Healthcare Administration

2005-2006 AIU Online

Atlanta, GA

Business Administration

SOFTWARE

Microsoft Office Suites; Advanced Excel Spreadsheet Skills; SAP; Oracle; JD

Edwards; PeopleSoft; Brio Query; Bi-Query; Legacy Accounting Systems;

Agile; Crystal Reports; Timberline; QuickBooks; Medicaid EDS Website;

Misys; Great Plains; Adobe Photoshop; Adobe Illustrator; Various Other

Company Specific Software Platforms

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