Customer Service Sales Representative

Pankti Shah

[Address: *** N Cummings Rd, Covina, CA 91724], [Phone:

626-***-****], [e-mail: ********@*****.***]

Objective Effective communicator with strong work ethic seeks

paraprofessional position to gain valuable

experience with a growing company.

Professional Five years of practical work experience in

Skills combination with strong academic training and

credentials in:

Hiring during peak Christmas season to double the

staff

Pre- Screen

Run background checks

Process I-9, other new hire forms and paper work

Interviewing and Orientation

Accurate Producer

Multitask

Meeting deadlines and urgent requirements

Team Player

Punctual and Dependable

Quick Learner

Pro with Microsoft Office

Customer Service

Easy and Understandable Communication Skills

Experience Lands' End Acting Lead

March 2010 - July 2010 Sears, Roebuck Co.,

Pasadena, CA

Leading the Lands' End Team

Coordinating with district manager and the soft

line manger

Directing the team for daily tasks, scheduling and

sales goals

Responsible for merchandising and stocking

Responsible for Summer Floor re-set

Land's End Sales Representative

April 2009 - Jan 2011 Sears, Roebuck Co.,

Pasadena, CA

Customer Service - To assist our valuable catalog

customer with friendly and helpful nature

Sell merchandise - To meet our daily sales goal and

meet the minimum UPT(Unit per Transaction)

Detail Oriented - To make sure all the merchandise

is put up as per the company's requirement

HR/Office Assistant

Nov 2007 - April 2009 - Sears, Roebuck Co,

Pasadena, CA

Process all potential new hires; up to 25 per day

Design and post online ads for available positions

Pre- screen the applicants face to face and over

phone

Run background checks and process accordingly

Enter and update employee data into HRIS

Assist in Performance and Review administration

Organize group interviews

File and maintain all the confidential documents of

all the employees

Train and schedule the new hires

Assist HR Lead with Orientation, Job Interviews,

Scheduling Interviews

Assist employees with benefit and payroll quires

Computer Teacher

June 2004 - Jan 2006 Nagindas Khandwalla College,

Mumbai, India

Managed the class of 100 students at a time

Managed the only online exam held at that time

Education Kaplan University, May 2009 - Present

MBA - Specialty in HR

Current GPA at 4.0/4.0

Expected Graduation Jan 2012

University of Mumbai, India, May 2006

Bachelors of Science in Information Technology

GPA 3.83/4.0

References References are available on request.

Contact this candidate