MICHELLE D. ROBBINS
Wendell, NC 27591
abhkvw@r.postjobfree.com
MEDICAL BILLING AND CODING SPECIALIST - CPC
Certified Professional Coder. Strong knowledge of best practices in
billing and coding through certification and experience. Proven ability to
execute assignments in a thorough and organized manner while achieving all
deadlines and productivity goals. Adept in managing processes throughout
multi-site and multi-specialty operations. Highly effective as an
individual contributor or team player.
> Ability to work productively in high pressure environments.
> Ability to handle heavy work loads.
> Ability to multi-task.
> Exceptional organizational, communication and negotiation skills.
> Proven team player with professional people skills; Ability to work
independently.
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EDUCATION Certified Professional Coder - AAPC
Masters Degree in Education/Human Relations
Northern Arizona University - 2002-2005
Bachelor of Arts Degree - Liberal Studies/Criminal
Justice
Northern Arizona University - 2001
Paralegal Program - Civil Litigation
University of Southern California - 1984-1985
EXPERIENCE
Medical Management Services
Raleigh, N.C.
Billing Specialist - 2009 to Present
Performed commercial claims audit for all BCBS and
Cigna plans.
Performed EOB analysis and resolution of claims for
payment/underpayment/overpayment issues and
adjustments as necessary.
Drafted and processed provider appeals, denials and
adjustments as necessary.
Worked multiple monthly reports, including Accounts
Receivable, and CPT /ICD-9 coding edits.
Rio Vista Medical Billing, LLC
Owner - 2006 to 2009
Complete medical billing services and credentialing
for 11 medical specialties:
Plastic/Reconstructive Surgeons
Hand Surgeons
Internal Medicine
Neurology
Physical Rehabilitation
OB/GYN
Family Practice
Sleep Disorder Centers
Psychologists/Counselors
Chiropractor
Certified Diabetes Educators/Nutritionists
Burt Faibisoff, M.D./Odyssey Support Services
Lake Havasu City, Arizona
Practice Manager, Office Manager and Billing Manager
- 1992 to 2006
All phases of medical practice management.
All phases of Human Resources: 25-40 employees.
Liaison between all owners, managers, accountants,
physicians and employees on operations management.
HIPPA Officer; Risk Manager.
Medical coding; CPT, ICD-9 and HCPCS.
Oversaw data entry, claims audit/analysis, account
reconciliation and daily deposit reconciliation.
Monthly patient and practice management report
development and analysis.
SKILLS Typing - 70- 95 WPM (plus or minus)
Microsoft Word, Excel, Power Point
Compu-Medic, Mysis, RealMed, Medisoft, ExpressPlus.
10-Key by touch
Dictaphone
REFERENCES Available upon request