Quality Control Service

Jessica M. Marshall, DDS

*** ***** ******, *** *** NY, NY 10026

*********@*****.*** 281-***-****

General Dentist

Highly knowledgeable and service-driven Dental VALUE OFFERED

Professional with hands-on, positive approach Patient Relations &

reinforced by diverse clinical experience. Effective Education

multi-tasker and take-charge leader who thrives in Treatment Planning

busy, fast-paced settings. Inspire sense of teamwork Quality Control

and dedication among staff while providing positive Assessment & Diagnosis

work environments. Patient Satisfaction

Respected professional known for willingness to go the Records Management

extra mile to deliver the best in dental care to both Preventative Care

patients and family members. Excellent communicator Workflow Control

with ability to build easy rapport with others and a Appointment Scheduling

demonstrated commitment to service and performance Case Management

excellence. Strong desire to continually expand dental

knowledge and apply it to improving patient services

and experiences.

Proficient in Spanish

Professional Highlights

V Outstanding patient management and chairside skills with ability to

interface with clients of all ages, helping them feel as relaxed and

comfortable as possible; work especially well with children in performing

pediatric dentistry.

V Expertise in wide range of dental procedures, including oral surgeries,

endodontics, crown and bridge work, and cosmetic and restorative

dentistry; experience in Fee For Service (FFS), PPO, Medicaid, and

Managed Care environments.

V Skilled in specialized services including fixed and removable

prosthodontics, Class IV restorations, brackets and Hawley orthodontic

appliances, pulpotomies, and single, complete, and partial overdentures.

V Proven ability to work with medically compromised patients and utilize

evidence-based dentistry.

V Maintain exceptional patient retention levels, with several clients

changing dental offices upon transfer from one location to another to

continue receiving valued, personalized services.

V Received American Medical Association's "Widening the Pipeline" grant for

service project; educated and mentored troubled youth on proper oral care

and life skills development.

V Designed and implemented effective scheduling plan for former employer as

dental student/extern, improving efficiencies and reducing patient wait

time; plan still in use by office today.

Career Timeline

The Dental Solution, Houston, TX 2010 to Present

General Dentist

Briar Forest Dental Group, Houston, TX 2010

General Dentist

Poindexter Dental Inc., Houston, TX 2010

General Dentist

Bronx Lebanon Hospital Center, New York, NY 2009 to 2010

General Practice Residency/GPR

UNC-CH School of Dentistry, Chapel Hill, NC 2005 to 2009

DDS Residency

Gaston Family Health Clinic, Gaston, NC 2008

Extern

UTHSC-SA Dental School, San Antonio, TX 2008

Pedodontic Extern

Durham County Health Department, Durham, NC 2008

Extern

Education & Professional Credentials

GPR, Bronx Lebanon Hospital Center, New York, NY (2010)

DDS, UNC School of Dentistry, Chapel Hill, NC (2009)

Licensed to practice in New York and Texas

Clear Correct Invisible Braces Certification

Recent Professional Development: Snap It/Snap On Smile CE (2011),

Dental Composite Layering Techniques - Ultradent (2011)

Professional Affiliations & Community Activities

American Dental Association

American Association of Pediatric Dentistry

American Association of Cosmetic Dentistry

American Student Dental Association: Lobbyist, 2005 & 2009

Student National Dental Association: DAT Instructor, 2005-2009

Hispanic Dental Association/Hispanic Student Dental Association: Dental Bus

Coordinator, 2005-2009

Mission of Mercy Clinics Volunteer, 2005-2007

Dental Fellowship, Honduras & Ecuador, 2006-2007

Technical Skills

Dentrix ( VixWin ( Dexis

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