Administrative Assistant Customer Service
Resume:
Michael G. Fiorelli
***** *** ***** ********* ****
Jacksonville, FL 32258
abhkpy@r.postjobfree.com
Objective: To obtain a position in the area of office administration where
I can utilize my skills
and experience of more than 10 years in customer
relations.
Skills:
. Administrative Assistant
. Customer Service
. Use of Multi-line phone System
. Typing 30-35 wpm
. Project Coordinator
. Receptionist
. File Clerk
. Workshops and Seminars
. Logistics for Onsite/Offsite Meetings
. General Office
Qualifications:
. File and maintain records.
. Greet persons entering establishment, determine nature and purpose of
visit, and direct or escort them to specific destinations.
. Hear and resolve complaints from customers and public.
. Keep a current record of staff members' whereabouts and availability.
. Operate telephone switchboard to answer, screen and forward calls,
providing information, taking messages and scheduling appointments
. Process and prepare memos, correspondence, travel vouchers, or other
documents.
. Provide information about establishment such as location of
departments or offices, employees within the organization, or services
provided.
. Receive payment and record receipts for services.
. Schedule appointments, and maintain and update appointment calendars.
. Transmit information or documents to customers, using computer, mail,
or facsimile machine.
Work History:
Administrative Assistant Life Renewal Inc. Jacksonville, FL
Receptionist Panama City Toyota Panama City,
FL
Receptionist Buzz Leonard Chrysler Panama
City, Fl.
*Named Dealership Employee of the Year.
Education
Gulf Coast Community College Panama City, FL
English and Creative Writing Courses 1987
Bay High School Panama City, FL
Diploma 1984
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