Nigel Loweth

*** ******* ******* **, ***** TX *5013 cell 972-***-**** abhkpw@r.postjobfree.com

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Professional Service Director with 28 years of automotive experience, 16 years American Honda

Automotive dealership service including;

Management Quality Control Client Loyalty

Financials Regulatory Compliance Cost control

Marketing Training Safety Compliance

Service Consulting Warranty Policy Technical Support

Accomplishments;

Sonic Automotive Dealer Academy Graduate

American Honda Parts and Service Management Platinum Level

American Honda Parts and Service Consultant Platinum Level

American Honda Presidents Award Winner

Career Experience;

Parts & Service Director, 2009-2011

John Eagle Honda, Dallas TX

• Supervised forty seven associates for service repair, express service, pre-delivery and pre-owned

reconditioning.

• Created and opened a new express service facility to work in conjunction with the main service

facility.

• Trained and developed associates to release their highest potential including master certified

technicians and platinum level service advisors

• Achieved year over year sales growth to exceed forecasted growth

Service Director, 1995- 2009

Lute Riley Honda, Richardson TX

• Supervised ninety four associates in two locations for service repair, express service, pre-delivery

and pre-owned reconditioning.

• Built an impressive repeat business and client loyalty level of thirty five thousand customers.

• Utilized best practices from Sonic Automotive training resources.

• Achieved highest level of manufacturer relations to enhance customer and associate experience.

Store Manager, 1985- 1995

Goodyear Tire & Rubber Co, Dallas TX

Education;

Mechanical Engineering, Bournemouth University England

Automotive Engineering, Bournemouth University England

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