Dawn R. Wood

**** ********** ***** *******, ** 303**-***-*** 5673 abhkpm@r.postjobfree.com

Executive Administrator

Dedicated and technically skilled business professional with a versatile administrative support skill set developed

through experience as an administrator, office manager and executive assistant.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to

increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Key Skills

Office Management Report & Document Preparation Records Management

Teambuilding & Supervision Spreadsheet & Database Creation Meeting & Event Planning

Staff Development & Training Accounts Payable/Receivable Project Management

Policies & Procedures Manuals Bookkeeping & Payroll Expense Reduction

Experience

Davis, Mendel & Regenstein, Inc., Atlanta, GA 2007 to 2010

Project Manager, 2010

Administrator, 2008 to 2010

Executive Assistant, 2007 to 2008

Institutional Research Firm: Implemented Strategic Key and Regional Market Broker/Analyst & Strategist travel

plans; Consulted, reviewed and hired Travel Agency for Ned Davis Research Group; Implementation of contract,

client portal and monitoring of Fact Set (Lead Generation System).

•

Supported Owner, CEO, COO and CFO with schedules and daily operation; Handle all domestic and

•

international travel arrangements for Executive Officers as well as the International Broker Team and

Strategist/Analysts in both Atlanta, Georgia and Venice, Florida offices; Supervised administrative and

receptionist staff; Directed staff support for Domestic and International Sales Team; Oversaw public request

(leads, press and media); Implementation of new CRM (Pivotal) and IT (Adobe) secured product; Supervised

(6) employees in administrative and information technology.

Sand Bottom Travel, Atlanta, GA 2006 to 2008

Owner

Travel Agency: Assessed individuals and/or business organization needs in order to ensure best possible travel

•

arrangements; Promoted specialty travel packages (cruise lines, resorts and group travel); used proprietary

reservation system and back office reporting, which was developed by YTB (Your Travel Business); Evaluated

hotels and restaurants for comfort, cleanliness and food quality.

Coverall North America, Inc., Boca Raton, FL 2001 to 2006

General Manager, 2006

Regional Director, 2005 to 2006

Executive Office Administrator, 2001 to 2002

International Commercial Cleaning Franchise: Personally selected to restructure non producing office in

•

Colorado; Re staffed all positions (sales, operations and administrative); Established office policies and

Dawn R. Wood

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procedures; created and implemented new sales training program (prospecting/lead generation, effective

proposals and winning new business); Trained sales and operations staff in Salesforce.com for monitoring

sales pipeline, account retention activities and customer satisfaction.

•

Direct Budget and P&L Responsibilities; Oversaw Outside Sales, Inside Sales, Operations and Administrative;

•

Negotiated International and National Vendor Contracts.

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Supervised the Finance and Accounting Functions; Oversaw accuracy of Franchise Documentation and

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Customer Contracts; Administered and Coordinated Employee Hiring.

MCIC Vermont, Inc., Atlanta, GA 2004 to 2005

Executive Assistant

Risk Management Insurance: Oversaw Office Support Operations (Atlanta and New York); Supported CEO

•

and key Executive Officers; Hired, trained and supervised for Administrative Department; Managed employee

benefits; Negotiated contracts for travel and vendors.

Homestead Studio Suites, Atlanta, GA 2002 to 2004

Executive Assistant

Extended Stay Hotel Industry: Supported CEO and key Executive Staff; Maintained contracts with Leasing

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Property and Security Office; Recruited and directed staffing for all departments; Supervised (2) employees in

Administrative Department.

Spa Sydell, Inc., Atlanta, GA 1998 to 2001

Managing Director, 1999 2001

Project Manager/Executive Assistant, 1998 to 1999

Spa and Skin Care School: Managed Daily Operations; Organized and Developed Training for Instructors and

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Students; Designed and Implemented Marketing Strategies; Fulfilled Recruiting Program and Financial

Planning for Students.

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Prepared and Organized Advertising (Radio, Media and Newspaper); Coordinated Executive Team Meetings;

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Maintained Schedules and Travel for CEO and Executive Staff.

Education

Shorter College, Atlanta, GA

Business Administration – Working on Bachelor’s.

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References

Excellent references available upon request.

Contact this candidate