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Customer Service Human Resources

Location:
El Paso, TX, 79935
Posted:
May 02, 2011

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Resume:

Sofia Jimenez

**** **** **. *

El Paso, TX. *9935

915-***-****

Objective:

A position in a well established company where my skills and abilities coupled with a high degree of

motivation will be of benefit.

Employments:

P rimerica

E l Paso, Texas

Insurance

September 2006-Present

Duties:

Assist families with getting out debt sooner saving time and money while properly protecting them.

DWS Building Supply

El Paso, Texas

Worked in various positions

July 2004- August 2007

Duties:

HR Department- Receptionist

Answer switch board of 7 lines, distribute lines in a timely manner, distribute incoming and

outgoing mail, keep t rack of all employees personal in regards to human resources compliance, keep

t rack of warehouse staff hours and build daily reports for Logistics Department, t rained new staff

for Human Resources Department, assisted other departments with work needed to be done,

organize special events for company.

Purchasing Department-Purchasing Assistant

I n charge of ordering new material for all 6 locations in Texas and New Mexico, build daily and

monthly reports on ordered material, kept t rack of warehouse staff hours and build daily and

monthly reports, became an expert in product consumer and competition, build monthly cost and

p rice book to effectively manage inventory and product, inventory for all 6 locations once a year and

create report for review, sales, kept t rack and matched invoices to purchase orders.

Customer Service- Customer Service Rep / Sales

Placed orders over phone for new customers and account holders assisted store with sales,

responsible for certain projects making sure all material was available for job completion, at end of

day handled all monetary t ransactions for store on site and balanced all to accounts payable.

Logistics- Assistant

Kept t rack of all warehouse staff and overlooked hours worked and micromanaged required daily

and built daily report on each employee, learned to operate forklift.

Little Playmates Daycare

Teacher in Training

El Paso, Texas

April 5, 2004-June 4, 2004

Duties: Morning Circle(teaching children about numbers, shapes, colors, months, seasons, letters

and weather) Ar ts and crafts, supervision of children, and cleaning toys and other objects within

t he premises.

El Paso Community College

Faculty Development Center

El Paso, Texas

Office Clerk I

January 8, 2004 – March 11, 2004

Duties: Answer phones, Computer work: Memos and close follow up of the faculty’s attendance to

workshops, create databases and input data on programs such as Access, M icrosoft Word, and

E xcel.

Sonic D rive I nn

El Paso, Texas

Crew Leader

May 03, 2003 to January 20, 2004

June 2001 to November 2002

Duties: Drive th ru, take orders, cashier, complete orders, bag orders, counter help, carhop, answer

p hones, assigned duties to other team members, t rain new personnel.

M idway Chevrolet Isuzu Dealership

El Paso, Texas

Receptionist

November 2002 to March 2003

Duties: Answer 10 line phones, distr ibute lines and messages, document filing, data entry on daily

customers information and license plates, public relations, prepare outgoing mail, copy documents,

backup for 3 departments (finance, front desk, managers tower).

Education:

M ontwood H igh School Graduate of 2003

Courtesy:

Counseling Center Book Room Assistant

P rinciples Office

September 1999 to May2000 and August 2001 to May 2002 May 2002 to November

2002 November 2002 to May 2003

B aker Darling T raining Center Graduate of 2001

El Paso, Texas

PC Specialist Degree

Skills and Abilities:

Computer Li terate; 35-40 wpm; filing (alphabetical and numerical);

10-key by touch, data entry, general office skills, good public relations and telephone etiquette,

b ilingual: English and Spanish.

P roficient in the following computer programs

I n ternet/ Web Page Power Point Microsoft Windows Applications Access

E xcel Spreadsheets M icrosoft Works Word

P rocessing Outlook

References: Available upon request



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