Customer Service Medical

Jamie L. Bauman

**** *.

Louis Lane # A

Tucson,

Arizona, 85712

520-***-****

Objective:

To secure a permanent position in a prominent laboratory where

my Skills can be utilized.

Experience:

2005-2009

Medical Lab Aid/

Phlebotomy Technician,

VA Hospital, Tucson, Arizona

* Checking patients in/ Pulling up doctors

orders

* Verifying patients information/ Labeling

specimens correctly

* Processing specimen in lab/ Performed drug

tests on new hires

* Venipuncture and Urinalysis/ Blood

Cultures on in/out-patients

* Performed Electrocardiogram's (EKG's) on

in/out-patients

* Notifying doctors of irregular EKG results

* Scheduling patient to come in to get 24

hour EKG Monitor

* Filing consults/ Uploading patient

information with EKG results

* Trained Police Officer's, new employee's

and students on their

Externship

2004-2005

Collection Department,

Surety

Acceptance Corporation, Tucson, Arizona

* Providing customer service and information

to debtors

* Maintaining debtors information/ Taking

payments

* Giving updated information to credit

bureaus and loan companies

2001-2004

Data Entry Clerk/

Customer Service,

Apac, Tucson, Arizona

* Provided quality customer service to

inbound callers

* Maintained customer records

* Sales in upgrading customer packages

Education:

February-2005

Pima Medical Institute,

Phlebotomy Program, Tucson, Arizona

*Certificate

Phlebotomy Technician*

* Course Studied: Phlebotomy, Introduction to laboratory,

Communications, Anatomy,

* Physiology, Medical Terminology, Emergency Situations, and

Cardiopulmonary Resuscitation

Skills Acquired:

Venipuncture, Butterfly Draws, Syringe Draws, Finger Stick, Occult

Blood Testing, Centrifuge Use,

Microtainer Collections, Pregnancy Testing, Vital Signs, Bleeding Time,

Microscope Use, Hematocrit,

Throat Cultures, Differential Slides, PKU and CPR

* Reference's

Upon Request *

Contact this candidate