Information Technology Project Management

Michael Sean Pearson

**** **** ******* **** ***** Fe, NM 87507

Residence: 505-***-**** Work: 505-***-****

***********@*******.***

****.*******@*****.**.**

OBJECTIVE: Chief Information Technology Officer

Position Number: 0089421

CERTIFICATIONS: Project Management Professional (PMP)

Information Technology Infrastructure Library (ITIL) V3 Foundations

Microsoft Certified Systems Administrator (MCSA)

Computing Technology Industry Association (CompTIA) Network+

Computing Technology Industry Association (CompTIA) A+

PROFESSIONAL EXPERIENCE

Acting Chief Information Officer (June 2010 – Present)

State of New Mexico Department of Health

1190 St. Francis Drive, Runnels Building, Suite N3150, Santa Fe, NM 87502

Full Time: 40+ hours/week

Base Salary: $99,211

Supervisor: Cabinet Secretary Catherine Torres, M.D. 505-***-****, may be contacted

I serve as the Information Technology Services Division (ITSD) Director and Chief Information Officer

(CIO) for the State of New Mexico Department of Health (NMDOH). In my position as Acting Chief

Information Officer, I lead a team of over 100 information technology (IT) professionals in the support of

400 servers, 3500 desktops and laptops, 3300 email accounts, 4000 telephone lines, 100 sites and over

100 applications and systems. I serve as the Health Information Technology Lead representing the

NMDOH for the multi-agency State of New Mexico Healthcare Reform Leadership Team that is

responsible for implementing policy and programmatic changes as a result of the Patient Protection and

Affordable Care Act. Serve as Co-Chair for the NMDOH Health Insurance Portability and Accountability

Act (HIPAA) Executive Committee that is responsible for ensuring the Department’s compliance with the

HIPAA Privacy and Security Rules. I successfully implemented a new Division-wide training program

allowing for cross-training of IT staff in essential functions and services that supports the Division’s

Continuity of Operations Plan (COOP). Based on reduced legislative appropriations and executive

budget cuts, I reduced IT operational costs by renegotiating vendor contracts, renegotiating service levels

with business units and reorganizing the ITSD. The reorganization resulted in the Division’s ability to be

more responsive and agile to support the NMDOH’s mission and goals. I manage an operating budget

over $10 million and a project budget over $5 million. I initiate, plan and execute large and complex

projects with demonstrated experience in IT project management. Annually I create the Annual

Information Technology Strategic Plan. I facilitate a strategic planning process involving the

Department’s Cabinet Secretary, Deputy Cabinet Secretaries, Division Directors and Deputy Division

Directors. As Acting Chief Information Officer, I oversee the IT Performance Management Program,

present monthly dashboards to the Department’s Senior Leadership and manage process redevelopment

projects. I am currently functioning as the Acting Chief Information Officer and Deputy Chief

Michael Sean Pearson Residence: 505-***-****

Information Officer due to the State of New Mexico statewide hiring freeze. I maintain all duties and

tasks associated with both positions.

Key Accomplishments

• Successfully applied for and received federal money to enhance the interoperability of

information systems and to expand the use of the Statewide Health Information Exchange.

• Implemented a division-wide staff training program allowing for cross training opportunities, skill

enhancement and career development.

• Implemented a cost reduction program resulting in reduced IT operational costs without

negatively impacting IT service delivery.

• Implemented a Performance Management Program based on the Information Technology

Infrastructure Library (ITIL) Framework.

Deputy Chief Information Officer (November 2006 – June 2010)

State of New Mexico Department of Health

1190 St. Francis Drive, Runnels Building, Suite N3150, Santa Fe, NM 87502

Full Time: 40+ hours/week

Base Salary: $90,188

Supervisor: Robert Mayer, Deputy Cabinet Secretary (505) 660--1829, may be contacted

I served as the Information Technology Services Division (ITSD) Deputy Director and Deputy Chief

Information Officer for the State of New Mexico Department of Health (NMDOH). In my position as

Deputy Chief Information Officer, I served as the Division’s Chief Financial Officer overseeing an

operating budget over $10 million and a project budget over $5 million. I successfully reduced the

Division’s operating costs year after year to comply with Gubernatorial Executive Orders and reduced

legislative appropriations. These reductions did not negatively impact the information technology (IT)

services provided to the Department’s 4200 employees, seven divisions and seven healthcare facilities. I

successfully created and directed a Project Management Office (PMO) to manage all IT projects.

Through my leadership, the PMO created and implemented IT Project Management policies and

procedures resulting in a standard project management methodology used throughout the Department.

The Department has not had a failed IT project since the creation of the PMO and the implementation of

the standard project management policies and procedures. I approved, prioritized and controlled IT

projects. I successfully created an Enterprise IT Governance Committee charged with overseeing large IT

investments and the alignment of IT to support the 4200 employees of the Department and its seven

divisions and seven healthcare facilities. I served as Co-Chair of the Enterprise IT Governance

Committee. As a member of the Department’s Senior Leadership Team I have successfully managed

labor-management issues within the ITSD. As a result, I was appointed as Co-Chair of the Department’s

Labor Management Committee responsible for executing and enforcing the articles contained within the

Collective Bargaining Agreement (CBA). I successfully created an Information Security Program, an

Enterprise IT Security Plan and created a Chief Security Officer (CSO) position. I functioned as the

Chief Security Officer for over a year. During my tenure as CSO, I implemented an Enterprise Disaster

Recovery Plan, created and enforced information security policies and completed information security

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Michael Sean Pearson Residence: 505-***-****

assessments. I developed a Continuity of Operations Plan for essential IT services provided by the

Division. The plan was successfully executed during the pandemic influenza event in 2009. I established

Division goals, initiatives and operating procedures. I wrote professional service contracts for IT system

acquisition, system implementation, application maintenance and support, staff augmentation and IT

audits and assessments. I reviewed all IT hardware and software requisitions for compliance to Division

technology standards and IT purchasing rules.

Key Accomplishments

• Created a consolidated IT operational budget with input from the Department’s Cabinet Secretary,

Deputy Cabinet Secretaries, Division Directors and Division and Facility Chief Financial

Officers.

• Directed an enterprise data backup and recovery project resulting in the successful backup and

restoration capability of all production applications and systems (400 servers, 100 applications)

across 100 sites.

• Created an Information Technology Security Incident Response Plan that resulted in the

successful response to a major information security attack and recognition by the Federal Bureau

of Investigation (FBI).

Bureau Chief (June 2005 - November 2006)

State of New Mexico Department of Health

1190 St. Francis Drive, Runnels Building, Suite N3150, Santa Fe, NM 87502

Full Time: 40+ hours/week

Base Salary: $80,000

Supervisor: Robert Mayer, Deputy Cabinet Secretary (505) 660--1829, may be contacted

I served as the Bureau Chief of Outreach and Customer Service within the Information Technology

Services Division (ITSD) of the State of New Mexico Department of Health (NMDOH). I was appointed

Chair of the Information Technology Standards Committee responsible for developing enterprise

information technology architecture standards. I directed information technology (IT) support of 100

sites to include local area network support, desktop support, printer support, client-based application

support and telecommunications support. I was responsible for the Department’s 7 x 24 helpdesk support

operations providing support to over 4200 department employees. I successfully created the Enterprise IT

Asset Management Program. As Bureau Chief I was responsible for managing the program which

consisted of over 20,000 IT assets.

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Michael Sean Pearson Residence: 505-***-****

Key Accomplishments

• Implemented an Enterprise IT Asset Management Program.

• Created and implemented IT desktop standards.

• Created and implemented an Incident Management and Request Fulfillment Process based on the

Information Technology Infrastructure Library (ITIL) framework.

• Managed the Department’s migration to Windows XP and Office 2003 for 3500 desktops and

laptops.

• Directed the development of an end-user training program.

• Successfully reorganized the ITSD per new Chief Information Officer directives.

Acting Bureau Chief/Section Chief (July 2004 – June 2005)

State of New Mexico Department of Health

1190 St. Francis Drive, Runnels Building, Suite N3150, Santa Fe, NM 87502

Full Time: 40+ hours/week

Base Salary: $60,000

Supervisor: Kevin Bersell, Acting Chief Information Officer 505-***-****, may be contacted

I served as the Acting Bureau Chief of the Application Development and Support Bureau and Section

Chief of the Licensing, Regulation and Small Projects Section within the Application Development

Support Bureau of the Information Technology Services Division. I was a member of the Department’s

Information Technology (IT) Consolidation Team responsible for consolidating information technology

staff, budgets and services into one division. I managed an application portfolio consisting of over 160

applications. I created a standard Software Development Lifecycle Methodology for software

development within the Division. I created a Customer Relationship Manager role within the Bureau and

a program for engaging the Department’s Senior Leadership regarding the services provided by the ITSD.

This program successfully bridged the gap between IT and the Divisions and Facilities the Division

supported.

Key Accomplishments

• Served as a member of the IT Consolidation Team that successfully consolidated IT staff, budgets

and services into a centralized IT division.

• Successfully consolidated redundant applications, migrated legacy applications and reduced the

number of applications within the Application Portfolio by over 37%.

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Michael Sean Pearson Residence: 505-***-****

Adjunct Faculty Member (January 2003 – Present)

Santa Fe Community College

6401 South Richards Avenue, Santa Fe, NM 87508

Part Time: 10+ hours/week

Base Salary: $2000 per class

Supervisor: Phyllis Baca, Department Chair (505) 490--1557, may be contacted

Adjunct faculty member teaching advanced classes for the Computer and Information Technology degree

program. Most classes I teach are designed to support students who are pursuing Computing Technology

Industry Association (CompTIA) or Microsoft certifications.

Key Accomplishments

• Redesigned and updated curriculum to support changes to technology.

• Taught other adjunct faculty members who were able to take over classes I previously taught.

• Successfully converted classes from on-site, instructor led classes to an online, asynchronous

format.

EDUCATION: Master of Business Administration (MBA), May 2009

New Mexico Highlands University

Bachelor of Science in Information Technology, March 2006

University of Phoenix

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