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Customer Service Sales

Location:
Oklahoma City, OK, 73132
Posted:
May 02, 2011

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Resume:

T'Keiah D. Randle **** N Council Rd. Apt.***

Oklahoma City, OK 73132

Phone: 405-***-****

Email: abhklw@r.postjobfree.com

OBJECTIVE: To obtain an entry level Marketing and Service position with a growing

company that will broaden my experience and knowledge, as well as

allow me to demonstrate my strong work ethic, dedication, and desire

to succeed. My ongoing goal is to be a trustworthy, reliable asset

through meeting and exceeding expectations in knowledge, performance,

and quality.

EXPERIENCE: Oklahoma City, OK

William-Sonoma Co.

Customer Service/Sales Associate 08/2010 - 03/2011

My responsibilities consisted of satisfying all aspects of customer's

needs on every phone call. My job consisted of making sure when a

customer is placing an order to make sure that it is correct and also

offer an upsell item on every sales call. Duties consisted of, when a

customer calls in about a customer service issue, that it is resolved

and the customer is very satisfied by the end of the call. My

responsibility is to make sure calls are being answer professional and

very efficient.

JC Penney Oklahoma City, OK

Retail Sales 04/2010 - 07/2010

Associate/Receptionist

My responsibilities consisted of satisfying all aspects of customer's

needs, which included, but were not limited to: managing and

reorganizing product, providing customer satisfaction and winning

customers continued business and loyalty; maintaining up to date

knowledge of merchandise and discount prices; maintaining the visual

appeal of the store, and performing register transactions.

Burger King Inc. Oklahoma City, OK

Customer Service 10/2008 - 02/2009

Professional/Cashier

My responsibilities consist of making sure all customers are

satisfied. Which consist of: maintaining the store by making sure it's

clean, stocking products, greeting every customer so they feel

welcomed, and also performing register transactions. Duties consisted

of greeting customers and providing a hospitable, ambient experience

to patrons while dining.

EDUCATION:

OSU-OKC Oklahoma City, OK

Police Science 01/2011- Present

Oklahoma City, OK

Del City High School

Honors Academic Studies Class of 2010

SKILLS: Microsoft Office, AS400, Customer Service Skills, Marketing and Sales

Skills, Interpersonal Skills and Work Ethic, Decision Making and Time

Management, Detail Oriented, Multi Tasking and Prioritizing, and

Comprehensive Learning Skills.

ACHIEVEMENTS DECA Organization, Vice-President Of Our DECA Chapter, Leadership

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