EDUARDO GALLARDO

**** ****** ******, ***. *

Philadelphia, PA 19152

Phone: 267-***-**** / 786-***-****

Email: abhkjs@r.postjobfree.com

Objective

Obtain a position where I can use my management skills, training

experience, and simultaneous project coordination skills.

Summary of Achievements

o Project Management experience in differente Industries such as

Energy, Financing AML and Technology System Development.

o Planned, directed, and managed designated projects.

o Ensured that objectives were accomplished in accordance with

outlined priorities.

o Analyzed results of operations to discover more efficient ways to

utilize resources.

o Coordinated the successful simultaneous development of several

projects.

o Delegated responsibilities and designed time schedules.

o Negotiated contracts that ensured quality.

o Reviewed project status reports during each operational phase.

o Prepared weekly project status reports for management.

Professional Experience

EXPERIAN, Coral Gables, Florida USA

Decision Analytics - AML Anti Money Laundering Division

Senior Project Manager - February 2009 to Present

o Direct and manage project development from beginning to end.

o Define project scope, goals and deliverables that support business

goals in collaboration with senior management and stakeholders.

o Develop full-scale project plans and associated communications

documents.

o Effectively communicate project expectations to team members and

stakeholders in a timely and clear fashion.

o Liaise with project stakeholders on an ongoing basis.

o Estimate the resources and participants needed to achieve project

goals.

o Where required, negotiate with other department managers for the

acquisition of required personnel from within the company.

o Set and continually manage project expectations with team members and

other stakeholders.

o Delegate tasks and responsibilities to appropriate personnel.

o Identify and resolve issues and conflicts within the project team.

o Plan and schedule project timelines and milestones using appropriate

tools.

o Track project milestones and deliverables.

o Develop and deliver progress reports, proposals, requirements

documentation, and presentations.

o Determine the frequency and content of status reports from the project

team, analyze results, and troubleshoot problem areas.

o Proactively manage changes in project scope, identify potential

crises, and devise contingency plans.

o Coach, mentor, motivate and supervise project team members and

contractors, and influence them to take positive action and

accountability for their assigned work.

o Build, develop, and grow any business relationships vital to the

success of the project.

o Conduct project post mortems and create a recommendations report in

order to identify successful and unsuccessful project elements.

o Participates in, and conducts technical and businnes training

programs. Determines training objectives. Writes training programs,

including outlines, text, and designs laboratory exercises. Lectures

class on safety, installation, programming, following outline,

handouts and texts. Administers written and practical exams and writes

performance reports to evaluate trainees' performance

Self-employed, Miami, Florida USA

Project Management - October 2006 to January 2009

o Business Advisor:

o Energy Projects (Plasma Technology: Energy from Waste, Biomass

to Energy. Chemical Destruction)

o Project Management:

o Stakeholder Communication: Field activities in the communities

hosting potential projects

o Contract Management: Project management focused on maintaining

commitments

o Technology Application: Gasification technology application

o Procurement: Vendor equipment and service contract negotiations

o Product Development:

o Technology Development: Coordination of mechanical and process

design development

o Cost Reduction: Streamlining existing designs to reduce costs

o Technical Specifications: Coordination to develop Technical

Requirements Document for vendor equipment

o Technology Qualification: Research, evaluation and qualification

of 3rd party technology

o Business Development:

o Client Solicitation: Qualification to Contract Signing

o Strategic Alliances: Customer and Supporting Technology

Alliances

o Proposals Development: Business and Technical Proposals

o Marketing Support: Preparation of catalogs and Papers, and

Presentations

o Training: Training of sales and technical staff

Mercantil Commercebank N.A., Miami, Florida USA

Senior Project Manager - October 2005 to October 2006

o Manage, lead, coordinate, supervise and control the successful

performance of assigned projects (medium-to-high complexity),

including the design, redesign, development and implementation of

processes related to new or exiting products and services.

o Evaluate processes optimization and analyze the costs/investment

needed with the objective of improving the service quality, achieving

efficiencies and minimizing operational risk. Ensure that the

processes include contingency plans and that are compliant with

regulations.

o Coordinate and develop as required, the definition, design, and/or

redesign of the functional specifications for the technology solutions

required in the processes or any other resources/investment needed in

the implementation of processes. Determine the roles responsibilities

and organization required in the processes, including the definition

of exceptions in the processes.

o Lead, coordinate and participate in the execution of the Quality

Assurance tests required to certify the accurate performance of the

technological solutions required in a process for an assigned project.

o Negotiate with department heads, resolution of issues related to

projects

o Defining business requirements, producing a functional design, testing

documents, executing and coordinating User Acceptance Testing, and

assisting in implementation of the project

EXPERIAN, Miami, Florida USA

Decision Analytics - AML Anti Money Laundry Division

Senior Project Manager - October 2004 to October 2005

o Direct and manage project development from beginning to end.

o Define project scope, goals and deliverables that support business

goals in collaboration with senior management and stakeholders.

o Liaise with project stakeholders on an ongoing basis.

o Track project milestones and deliverables.

o Develop and deliver progress reports, proposals, requirements

documentation, and presentations.

o Coach, mentor, motivate and supervise project team members and

contractors, and influence them to take positive action and

accountability for their assigned work.

o Participates in, and conducts technical and businnes training

programs. Determines training objectives. Writes training programs,

including outlines, text, and designs laboratory exercises. Lectures

class on safety, installation, programming, following outline,

handouts and texts. Administers written and practical exams and writes

performance reports to evaluate trainees' performance

International Systems & Electronics, Miami, Florida USA

NCR Partner Dealer - July 1993 to October 2004

Information Technology Director

o Establishes, plans, and administers the overall policies and goals for

the information technology division. Analyzes the needs of departments

and establishes priorities for feasibility studies, systems design and

implementation to develop new and/or modify the company's information

processing systems

o Coordinate all the IT departments: Help Desk, Service Parts,

Engineering, Project Management, Training Center, Software Research &

Development Center and IT administration.

o Participates in, and conducts technical training programs. Determines

training objectives. Writes training programs, including outlines,

text, and designs laboratory exercises. Lectures class on safety,

installation, programming, maintenance, and repair of hardware,

following outline, handouts and texts. Administers written and

practical exams and writes performance reports to evaluate trainees'

performance

o Field engineers, project managers and vendor staff coordination

according to each project using in-house system to track projects

o Directs, establishes, plans and implements the policies and procedures

to support the organization's PC support services. Manages the

deployment, maintenance, support and upgrade of servers, desktop PC,

hardware, software, operating systems and distributed printers

o Oversees planning and scheduling of projects according to customer and

engineering requests

Software Development Director

o Manages a team of software engineers to architect, design enterprise

software products. Writes product requirement documents, implements

and tracks development timelines, negotiates feature sets with the

development leads and product

o Design, code and approve interface systems for different decision and

transactional support centers

o Run a lab to test and certify new software on the hardware required

o Designs, plans, and coordinates work teams. Provides technical support

to project team members. Handles complex application features and

technical designs. Designs and implements the components required for

complex application features and databases

o Design and code EFT (Electronic File Transfer) system to manage and

handle credit cards transaction on the POS terminals to interface to a

Switch (Major EFT provider)

Royal Caribbean Cruises, LTDA, Miami, Florida USA

Project Coordinator - July 1998 to October 1999

o IT Projects Research and Design based on internal project requests and

standards

o Write projects documentation and procedures for technical and non

technical staff

o Hardware and Software integration certification based on corporate

standards

EDUCATION

08/1980 UCLA - Barquiisimeto - Venezuela Systems Engineering

07/1984

01/1986 ADVANCED SYSTEMS - Valencia - Programming (Basic, Cobol)

12/1986 Venezuela

04/1987 EPSON LATINAMERICA - Caracas - Software Support Techniques I and

Venezuela II

10/1995 EDUCATION EXPERIENCE - Miami, NCR 2127 Register Programming -

Florida - USA ADVANCED

02/1997 EDUCATION EXPERIENCE - Miami, NCR 2127 Register Report Writer

Florida - USA

03/1997 TECH DATA INSTITUTE - Miami, TCP/IP and Networking techniques

Florida - USA

04/1998 NCR Corporation - Atlanta, Georgia Installing and Supporting NCR

- USA ScanMaster

11/1998 SBT, Corporation - Fort Lauderdale, SBT Product Training ProSeries

Florida - USA 5.0I

11/1998 SBT, Corporation - Fort Lauderdale, SBT Programming Training

Florida - USA ProSeries 5.0I

08/1998 Public Schools - Miami, Florida - Microsoft ACCESS - Intermediate

USA

03/2000 NCR Corporation - Atlanta, Georgia Implementing EBO - Extended

- USA BackOffice over ScanMaster 1.2

06/2003 Microsoft Corporation - Miami, Microsoft Retail Management

Florida - USA

11/2004 Experian - Miami, Florida - USA ASSIST//ck anti money laudering

detection software (AML, OFAC)

12/2005 Commercebank N.A. - Miami, Florida AS/400 Qeuries workshop

- USA

05/2006 New Horizons Leraning Center - Project Management Fundamentals

Miami, Florida - USA with Microsoft Project

06/2006 Commercebank N.A. - Miami, Florida Security Awareness Program

- USA

06/2006 Commercebank N.A. - Miami, Florida Business Systems Analisys

- USA

04/2009 Experian - Coral Gables, Florida - Anti Money Laudering (AML, OFAC)

USA

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