Training Manager

Chaffee W. Viets

*** ********** **** . ****, *.C. 27502

Mobile: 919-***-**** . 919-***-**** . **********@*****.***

OBJECTIVE

To obtain a position in training and/or instructional design that actively

engages my natural passion for teaching professionals to make a palpable

impact on the organization.

Summary of Qualifications

A detail-oriented, versatile professional with 12 years of experience

working with business, education and non-profit constituents. Innovative

trainer with demonstrated success instructing varied audiences and

designing courses, curricula and online instructional modules. Agile

speaker, efficient administrator and peer leader. Quick study of technology

with aptitude for making technical concepts accessible. Adaptable,

experienced domestic and international traveler.

RELEVANT AREAS OF EXPERTISE

. Instructor-led training (ILT) and WBTs

. Instructional design

. Event & travel management

. Program & budget administration

. Relationship building

. Public speaking & conference presentation

. Technology development

. Committee leadership

. Leadership development

. Recruiting

.

Professional Experience

Associate Director October 2007 - June 2010

The Caldwell Fellows, NC State University: Raleigh, N.C.

Administer prestigious, 40-year-old scholarship and leadership development

program for undergraduates. Develop and implement recruiting strategy, and

direct application and interview processes. Train all members of selection

committee, including chancellor, dean, faculty, CEOs and alumni. Serve as

deadline-oriented manager of business and financial operations, including

purchase negotiations, accounts receivable, accounts payable and contract

management. Advise student leaders in planning service-learning and

cultural immersion expeditions to domestic and international locations,

such as Mexico and Eastern Europe; accompany students on such trips to

provide further guidance and leadership. Supervise event planning,

including monthly dinner series. Cultivate alumni and donor relationships

through strategic outreach. Engage in limited fundraising by researching,

cultivating and soliciting prospects. Direct development of program Web

sites and serve as Webmaster. Key accomplishments include:

. Led vision for and spearheaded development of a single online software

package to fuse two functions: 200 candidates submitting applications and

a 125-person selection network evaluating them

. Developed rubrics, Web-based training (WBT) modules, and in-person

training for reviewers/interviewers

. Envisioned and built groundwork for the program's first formal alumni

body

. Established first network of alumni liaisons to represent and interface

with classmates from same year

. Created student internship and ambassador programs, training participants

through delegation and empowerment model to manage special events and

represent the program at various venues

. Elected as chairperson for the University's Scholarships and Student Aid

Committee

Associate Director April 2004 - September 2007

Park Scholarships, NC State University: Raleigh, N.C.

Served as program administrator for nationally regarded, flagship

scholarship program. Guest lectured on historical leadership for business

courses. Developed instructional modules on evaluating applications,

interviewing, program representation and recommendation letters. Wrote and

coordinated production of materials (e.g. annual reports, brochures).

Consulted subject matter experts (SMEs) to train staff in efficient use of

technologies. Managed more than 50 lecture/networking events and four

annual, weekend-long conferences. Supervised executive assistant, including

performance review. Key accomplishments include:

. Drafted the proposal and syllabi for a series of courses taken by Park

Scholars sequentially during their four-year undergraduate experience;

the curriculum is now in its fourth year of use at NC State

. Developed and presented training session on effective recommendation

letter writing at the conference of the National Consortium of Secondary

Specialized Schools of Math, Science and Technology

. Oversaw $4 million budget, including preparation of financial reports for

a multi-million-dollar foundation

. Managed national selection process encompassing 11 chairpeople, 200

volunteers & 100 remote events

. Expanded recruiting strategy and activities, prospect research and

development/implementation of a targeted communication plan; increased

application rate by 24% (950 to 1175) during a four-year period

Assistant Director November 1998 - March 2004

Park Scholarships, NC State University: Raleigh, N.C.

Ran in-state portion of selection process, training network of seven

chairpersons and 160 volunteers. Managed dozens of events statewide for

selection process, including training for alumni and faculty in application

and candidate evaluation. Guided students in planning enrichment

activities, including in-state and out-of-state trips. Arranged use of

corporate headquarters (e.g. Capital One, Wachovia) for interview events.

Key accomplishments include:

. Led N.C. recruiting and out-of-state visits, increasing application rate

by 27% during a five-year period

. Managed more than 50 events, five weekend-long conferences, and a dozen

lectures, including audiences with two Supreme Court justices, the

chairman of the Joint Chiefs of Staff, three U.S. senators, and two N.C.

governors

. Served as elected chairperson for the University's Commencement Committee

Program Coordinator July 1998 - October 1998

Park Scholarships, NC State University: Raleigh, N.C.

Coordinated and conducted North Carolina recruiting activities. Planned and

organized receptions and Parent's Weekend event. Analyzed data and

consulted SMEs to help inform recruiting strategy.

Student Teacher 1996

Apex High School, Apex, N.C.

Taught courses in social studies to 9th-12th grade students, emphasizing

creative and hands-on learning

Inventory Analyst 1994 - 1995

Cardinal Health, Winston-Salem, N.C.

Arranged merchandise return authorizations with pharmaceutical

manufacturers and filled warehouse orders.

EDUCATION

NC State University, Raleigh, N.C.

M.A. History (religion in the ancient Mediterranean world): Phi Beta Kappa

2009

B.A. History (with Social Studies Education option), Minor in English:

Summa Cum Laude 1998

TECHNOLOGY SKILLS

. Proficient with Microsoft Office Suite including PowerPoint, various

social media, BlackBerry smartphone

. Versed in use of WinSCP, Adobe Acrobat, Advance, PeopleSoft, and Windows

and Mac OS platforms

. Experience with Photoshop, Dreamweaver, HTML, Adobe Creative Suite

. Built two personal computers

. Run secure, home wireless network

COMMUNITY INVOLVEMENT AND ACHIEVEMENTS

Knights of Columbus chapter officer (lecturer) ? Marine Corps Marathon

finisher ? Dean's Search Committee ? Archaeological dig in Jordan ? NCSU

Caldwell Scholar ? NC Fellows leadership program graduate ? Co-direct

marriage enrichment ministry ? Winner of the "Pride of the Wolfpack" award

for the University

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