Customer Service Human Resource

Ruben Magana

**** **** ****** **********, ** ****2 916-***-**** ********@*******.***

Objective

Executive position allowing for parlay of demonstrated organization, customer service, clerical skills, and project management

skills proven by years of successful employment.

Profile

Motivated & self disciplined business professional with a college certificate in Human Resource Administration. Talent for

quickly mastering acquired skills. Diplomatic and tactful with professionals and non professionals at all levels. Accustomed to

handling sensitive, & confidential records & history of producing accurate, & stable performance by following strict

guidelines.

Skills Summary

Janitorial Skills Computer Savvy Cashiering Skills

Tutoring Children Customer Service Construction Industry

Clerical/Office Skills Bi Lingual Front Office Operations

Professional Kitchen (Spanish) Microsoft Office 2007

Skills Marketing & Sales

Professional Experience

Applied Behavior Consultants Inc.

Data entry in Microsoft Word & Excel.

Assisted in Human Resource Department, Payroll Department, & Accounting Department.

Assisted managers & administrators with appointments, interviews, & other related activities.

Tutored children with Autism in classrooms to achieve goals that could be used in today’s society.

Implemented behavior plans & data entry in behavior frequency & duration.

Elk grove unified school district

Executed daily operations of emptying trash, vacuum classrooms and offices, wiping clean tables, ordering supplies,

maintained clean school yards.

Successfully handled security check of classrooms, cafeteria and school offices.

Able to follow written instructions without immediate supervision.

STAFFING NETWORK LLC.

Data entry, fill client orders, constant recruiting, screening, & interviewing.

Answered multi phone lines, faxed documents, filed I 9’s, conflict solving, & assisted customers with excellent

customer service.

Assisted & provided customer service to corporate managers & clients over the phone.

Employment History

APPLIED BEHAVIOR CONSULTANTS INC. – Sacramento, CA

Receptionist/Behavior Technician, 12/2006 to 04/2010

Elk grove unified school district – Elk Grove, CA

Substitute Custodian, 10/2005 to 04/2010

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Ruben Magana

7548 19th Street Sacramento, CA 95822 916-***-**** ********@*******.***

STAFFING NETWORK LLC. – Sacramento, CA

Office Clerk, 08/2006 to 11/2006

Education

Institute of technology – Mather/roseville, ca

Human Resource Administration, 2006

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