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Customer Service Sales

Location:
Atlanta, GA, 30339
Posted:
May 03, 2011

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Resume:

Mercedes Lynn Allen

****Akers Mill Rd

Atlanta, GA 30339

Cell: 832-***-****

abhke5@r.postjobfree.com

abhke5@r.postjobfree.com

Objective

Professional Medical Insurance Billing and Coder interested in obtaining a position of responsibility and

challenge where my people and customer service skills will be utilized. I am a team player with ability to

learn new ideas and work in a team environment. Highly experienced in posting deposits /payments. Offer

solid foundation in software applications, database management, and data entry; proven ability to readily

master new technology. Successful track record of handling complicated assignments and

administrative/clerical requests. Dedicated to maintaining strict patient confidentially. This will allow me

the opportunity to achieve professional growth and development within a growing company. I have great

talent with Microsoft Office and Windows applications.

Education Everest College Aurora, CO

Medical Insurance Billing and Coding Diploma

• March 2011

Qualifications I have a working knowledge of ICD 9, CPT, and HCPC coding within the medical

insurance and billing industry. My training has given me basic understandings of

the evaluation and management of coding, according to specific guidelines. I am

experienced with third party payers, including Medicare/Medicaid and commercial

insurances including Electronic Data Interchange [EDI] claims and various billing

systems.

Claim resolution / reimbursement Knowledge of laws and regulation

Electronic Medical Records ClaimGear / Medi soft

Claims Investigation Data Collection / Analysis

HIPAA Regulations & Compliance Time Management / Organization

Independent / Self Motivating Strong communication skills

Effective multi tasking Typing WPM 55+

Mercedes Allen Resume cont’d.

Work Experience

Schryver Medical Denver, Co

Extern

Lids Houston, TX

Assistant Manger May 2009 Nov. 2010

• Retail Store Operations,P&L Management, Budgeting & Cost Controls, Shrink Reduction/Loss Control, Customer Service Excellence

Teambuilding/Training/Supervision, Inventory Management, Merchandising

Strategies

Papa John’s Pizza Houston, TX

Accounting/ Customer Service/Team Lead Mar. 2009 May 2009

• I performed intense customer service and various accounting duties. As a

team leader I reviewed all checks and receipts deposit processing. I was

also responsible for telephone calls, incoming sales orders, and providing

help to customers when needed. Online sales processing.

Nike Outlet Store Inc. Cypress, TX

Sales Associate/ Team Leader Mar. 2008 Aug. 2008

• Strong customer service skills, cash handling, bookkeeping and stocking

as required. Calculate total payments received during a time period, and

reconcile this with total sales.

North Creek Child Development Lincoln, NE

Toddler Instructor Jan 2007 Nov. 2007

• Organizing workers and volunteers, documenting the growth

report and behavioral reports of children.

Krayon Campus Lincoln, NE

Pre School Teacher Jun. 2006 – Aug. 2006

• Planning and carrying out the everyday activities of the preschool

program, individualize the children development and make them

eligible for upper grade

References Available upon request



Contact this candidate