Administrative Assistant Customer Service
Resume:
Keely Estrada
**** ******** ***. ***** ****, Ca *4587
abhkcq@r.postjobfree.com
OBJECTIVE:
Seeking a challenging position in the administrative field where I can utilize my skills as
well as acquire new abilities.
EDUCATION:
Ohlone College, Newark, Ca 2009
(Phlebotomy)
Current Student
Bryman College, Hayward, Ca 2005
(Medical Assisting)
Certificate of Completion
James Logan High School, Union City, Ca 2003
(General Education)
High School Diploma GPA: 2.8
EXPERIENCE:
Self-Employed (Home-Care)
5/2009 to Present
Cooked, cleaned, maintained medication pill box, assisted in bathing, assisted in dressing
and grooming, escorted to doctors visits, ran errands, wrote out checks for bills, balanced
and maintained checkbook, kept up to date list of schedule including doctors visits,
physical therapy and mental health appointments.
Impax Laboratories via AppleOne (Administrative Assistant)
9/2006 to 9/2007 (Hired full-time 9/2007 to 11/2008)
Answered telephone, Assisted visitors, maintained stationary supplies including toner/ink
cartridges and paper for copiers and printers through AAA Office Supply for multiple
locations, garment management through Ameripride Vendor for multiple locations,
distributed mail and interoffice envelopes, verifed and updated the Lot Assignment Log for
shop packet issuance, maintained the advance delay report(ADR), coordinated conference
room meeting schedule, printed shop packets, used PRMS to verify status of lots,
maintained the MSDS system, updated the Safety Stock Trend report, opened, canceled and
modified work orders for production, acted as a back up for all members of the planning
department.
Nummi (Administrative Assistant)
4/2007 to 6/2007
Answered telephone, accepted part orders for the manufacturing line, imputed part orders,
contacted route drivers to dispatch deliveries, maintained shift reports for inventory,
assisted in implementing the kanban system to deliver parts to the line, reported any part
shortages to supervisor in order to execute delivery of part to line, updated employee
attendance and schedules.
Con-Way Freight via AppleOne (Customer Service Representative)
6/2006 to 8/2006
Answered telephone, took pick-up requests via telephone, researched and tracked packages
via internet, called customers on undeliverable freight, scheduled delivery appointments
with customers, coded drivers paperwork for pickups, separated bills and delivery receipts,
gave rate quotes via internet.
F.H Dailey Chevrolet (File Clerk/Cashier)
3/2005 to 7/2005
Answered multi-line telephones, typed up/printing requisition orders, separated and filed
requisition orders, accepted payments on service and parts.
The Home Depot (Bookkeeper/Computer Room Associate)
9/2003 to 12/2004
Imputed store purchase orders, printed, separated and filed daily sales paperwork, imputed
register information into computer, made and broke down tills for cashiers, handout
paychecks, imputed/oversee time and attendance through Kronos system, balanced and
maintained store purchasing card, ordered supplies for store use, ordered and paid change
orders, basic maintenance on copy machines, fax machines and printers around the store.
Babies R Us (Bookkeeper)
6/2003 to 9/2003
Imputed daily sales figures into computer, made cash tills for cashiers, counted and made
deposits, separated and filed daily sales paperwork.
SKILLS:
PC Software (Windows 2000/98/95, Microsoft Word, PhotoShop, Adobe Software,
QuickTime, Internet Explorer, E-mail), Apple Software (Claris Works, Netscape, Internet
Explorer, E-mail), Fluent German, Type 60+ WPM, Fax, Copy Machine, Scanners,
Printers, MSDS Database, PRMS, Kronos, Medical Manager(basic), Vital Signs, Injections
(Deltoid, Subcutaneous, Interdermal, Gluteal), glucose testing, hemoglobin, urinalysis.
REFERENCES UPON REQUEST
Contact this candidate