Summary
Lean Manufacturing Professional with expertise in multisite
operations, P&L/general management, track record of global success
implementing lean manufacturing in diverse manufacturing and
transactional environments.
. Led operational turnaround resulting in world-class showcase
manufacturing and distribution organization.
. Slashed manufacturing costs 28% through yield improvements,
labor savings, and productivity initiatives.
. Drove $30+ million revenue increase and reduced defective
materials by 50% by implementing standard work.
. Resolved systemic process failures, as identified by a
Federal agency (FDA), lifting the constraints of a warning
letter.
TENACIOUS ACHIEVER...improves profitability by targeting
inefficiencies, minimizing expenses, and increasing revenue.
. Improved EBITDA to 14.3% and increased sales $2.5 million
annually by building solid relationships with customers.
. Reduced operating expenses by $14.0M annually through facility
consolidation.
. Delivered additional $1.1M in annual profit for an auto parts
supplier through the application of TPS principles.
. Enhanced cash flow $14 million by reducing inventory level 43%
and establishing materials management system.
. Eliminated OSHA recordable incidents through safety awareness
programs.
ADEPT STRATEGIST...exceptional ability to resolve complex business
challenges and attain peak levels of performance.
. Reduced product variation 40% through 1st-time implementation
of statistical quality controls and documentation.
. Decreased packaging costs $600K annually by reengineering
equipment and installing poka yoke.
. Achieved ISO 13485 registration on initial audit; upgraded to
ISO 13485-2003 within 9 months.
. Led a global lean transformation from design through
implementation for a major Aero company.
. Designed and implemented Toyota-based business systems for 3
major U. S. manufacturers.
CHANGE CATALYST...well-rounded management style creates common vision
and forges positive relationships.
. A capable, articulate communicator who leads by example and can
"walk the talk"
. Recognized by employees for leadership: "Your guidance and
caring helped us become the #1 team with pride."
. Acts as a mentor to team members; transferring knowledge to
help them develop personally and professionally.
. Quick to learn local customs and culture in order to gain
credibility and support in foreign environments
. Created successful employee development plan leading to
multiple promotions.
Professional History
Made-Rite Systems - Chandler, AZ - August 2010 -
Operations Coach and Lean Advisor
Conduct operational Lean assessments and distill findings into an
actionable plan for company leadership. Act as a trusted advisor to
the executive level primarily regarding lean manufacturing
application, facility expansion/consolidation, sourcing/supplier
issues, and organizational performance. Fulfill specific roles (i.e
plant manager, project manager, etc.) as recruiting efforts are in
process. Coach managers, supervisors and their direct reports in
adapting to the requirements of a Lean Thinking organization.
. Implemented Lean principles at an instrumentation manufacturing
company including but not limited to: standard work, 5 S,
visual management, pull system, lean materials process. This 5
week effort immediately yielded an order to shipment lead time
reduction of 93%, a 50% improvement in fill rates and cycle
time reductions averaging 29%.
. Reengineered a supply chain from a traditional forecast driven
planning system to a demand driven replenishment system which
resulted in a raw material reduction of 29%.
. Led a one week SMED Kaizen event resulting in an additional
annual profit of $1.083M for the client.
. Play a pivotal role as "sensei" for clients' staff in an effort
to develop the necessary skills and behavior to support a Lean
Enterprise.
Tefen Management Consulting - New York, NY - May 2005 - May 2010
Director (July 2006 - May 2010)
Assumed full responsibility in managing the medical device practice,
providing thought leadership to engagement teams, fulfilling "trusted
advisor" relationships with executives and senior managers, expanding
service offerings to new and existing clients and ensure adequate
resources were assigned and capable of delivering maximum value as
defined in the project scope. Collaborated with the sector partner to
review trends in the medical device industry and formulate relevant
solutions. Proactively participated in various business development
activities. Contributed as a core member of the company's Leadership
Team.
. Solely reengineered a complaint management process in an FDA
regulated environment, which resulted in a 68% reduction in
backlog of complaints, more thorough investigations, and a
reduction in lead time to process a complaint of 39%.
. Developed facility rationalization plan for a scientific
instrument manufacturer, which included footprint
consolidation, outsourcing and manufacturing process
improvements resulting in an annual savings of $14M.
. Single-handedly improved manufacturing efficiencies for an
electronic sensor manufacturer in fabrication (surface mount
and wire bond) and assembly, resulting in an overall
productivity gain of 28% that ultimately reduced product cost
by $1.1M annually.
. Designed and implemented a comprehensive supply chain risk
assessment process for a global medical device manufacturer.
This effort was paramount in closing a warning letter the
company had received from the FDA.
. Presented essential concepts at several conferences; which were
immediately published in Purchasing B2B and Medical Product
Outsourcing.
. Developed and led 3 distinct multi-site improvement initiatives
requiring significant planning, communication,
implementation/follow-up support and multi-tiered client
interaction.
. Successfully led delivery teams in Ireland and Costa Rica
. Was instrumental in conducting Kaizen events for various
clients. Easily adapted to changing environments/industries to
facilitate change and drive operational performance for
clients.
. Participated as a key member of Tefen's leadership team and
subsequently contributed to numerous management decisions.
Project Manager (May 2005 - July 2006)
Accountable for quantifying/achieving benefits to be realized through
implementation efforts, as well as supervising multiple client teams
throughout the project. Mentored new consultants on analysis and
improvement techniques. Facilitated long range planning sessions. Key
contributor to internal Knowledge Management System.
. Exploited my diverse background to develop robust solutions to
complex business issues which our clients were experiencing.
. Dedicated to 5 month project in Guadalajara, Mexico and 6
months in Tijuana.
. Enhanced all opportunities to offer additional consulting
services.
. Proactively contributed to content improvement for a broad
array of service offerings.
. Imparted expert oversight and thought leadership to benefit my
delivery teams and ensure client satisfaction throughout
engagements.
. Planned and conducted Comprehensive periodic high level reviews
to ensure delivery quality and financial results were met.
Doctors' Research Group, Inc. - Plymouth, CT - July 2003 - May 2005
General Manager
Full P&L accountability for the unit and responsible for various
business functions including quality, business development,
manufacturing, IT, finance, and materials within a class II & III
medical device manufacturing environment.
. Co-Developed and manufactured a custom cranial implant for a
strategic business partner
. Successfully closed contracts with key customers, which
increased sales by $5.0M.
. Instrumental in leading the business to profitability for the
first time (achieved an EBIT of 11.2% initially).
. Implemented SMED and single piece flow manufacturing cells and
CNC machining operations.
. Successfully achieved and sustained order fill rates of 98%
. Recruited competent talent to fill key functions (Quality
Director and Materials Manager).
. Successfully championed and achieved ISO 13485 certification
within 8 months.
. Demonstrated expertise in increasing productivity by 45% while
maintaining a "zero incident" track record for safety.
The Competitive Edge, LLC - Plymouth, CT - July 2000 - July 2003
Principal
Acted as the executive level advisor regarding lean manufacturing
application, facility expansion/consolidation, product
rationalization, sourcing issues, and performance metrics. Fulfilled
specific roles (i.e plant manager) when necessary and successfully
coached various senior managers to adapt to the requirements of a
Lean Operating system.
. Developed and led multi-site Lean transformations for a
commercial boiler manufacturer, a pool products company and a
commercial floor care equipment manufacturer. Through the
application of the Toyota Production System, these companies
reduced inventories by several million dollars, benefitted from
productivity increases ranging from 27% to 46%, Experienced
improved order fill rates during seasonal high demand periods
of 68% and each consolidated at least one manufacturing
facility.
. Led a transformational turnaround for a metal fabrication
operation where the following was achieved in a 2 year period:
OTD from 28% to 98%; scrap reduced by 75%; WIP inventory
reduced by 70%; productivity increases of 32%
. Significant improvements made possible through my natural
ability to assume a leadership position and to influence and
persuade people to participate in change efforts.
. Fulfilled interim management assignments in parallel to the
revamp of client's production systems.
. Planned and improved course of action for new clients with
deliverables that aligned with the financial and operational
objectives defined in strategic plans.
. Played a pivotal role as "sensei" for clients' internal change
agents.
. Completed the facilitation of hundreds of kaizen events.
Innovative Manufacturing Technologies, Inc. - South Windsor, CT -
Jan. 1996 - June 2000
Manager
Constantly managed teams to achieve higher performance and repeat
business within various industries, including aerospace, medical
device, automotive and consumer products. Executed international
assignments in United Kingdom and Canada. Collaborated with senior
managers to improve and streamline organizational alignment.
. Managed client groups toward development and implementation of
various strategies for continuing process improvement.
. Designed and developed an effective road map for clients to
improve operational and financial performance through the
application of process improvement and waste elimination
strategic plans.
. Influential in establishing new metrics for the lean
enterprise.
. Demonstrated expertise in operational excellence in directing
efforts throughout the completion of a "Big 5" international
engagement project.
. Assigned to Derby, England for a six month project
. Relocated to Montreal, Canada for 18 months to support
transformation efforts
Earlier Career
U. S. Surgical Corp. - North Haven, CT - Dec. 1989 - Dec. 1995
. Manager, Office of Continuous Improvement
. Responsible for Lean implementations in 2 US facilities and 1
in Puerto Rico
. Manufacturing Manager (700+ employees)
. Superintendent R&D/Advanced Manufacturing
. Manufacturing Supervisor
EDAL Industries, Inc. - East Haven, CT - Aug. 1986 - Dec. 1989
. Manufacturing Supervisor
Military Service
Connecticut Air National Guard
. Air Control and Combat Radar Mechanic 1982 - 1988
. TDY - RAF Lakenheath U.K.
Education
Shaftesbury University - London, England
. Masters of Business Administration May 1996
. Bachelor of Science - Operations Management May 1986
Community College of the Air Force
. Associate Science in Electronic Technology Dec. 1982
Professional Development
. NCO Leadership Training ? USAF Community College
. Studied the Toyota Production System under sensei Chihiro Nakao
of Shingijutsu Co., Ltd. in Gifu City, Japan
. 4 consecutive weeks in Japan, an additional 6 weeks in the US
. Several more months under the guidance of an American trained
by Mr. Nakao
. Certified Six Sigma Black Belt[pic]