Customer Service High School

Location:

Posted:

April 28, 2011

Brittany Bagley

Objective

Motivated professional seeking an internship within a company that values my loyalty and enthusiasm and

where I can use my interpersonal skills, computer proficiency, organizational and multi tasking skills.

Key Skills

Office Skills: Telephone & Front Desk Reception Customer Service Filing Database &

Records

Reports & Spreadsheets Complaint Handling Data Entry (30 WPM)

Computer Skills: Word Excel PowerPoint Access Outlook

Professional Experience

GIS (Chapin, SC) Criminal Clerk, 10/10 to 12/10

Excelled in role requiring the ability to handle a variety of customer service and administrative tasks with

expediency.

Restored organization to personnel, criminal records and accelerated data input, processing and retrieval

times.

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary

customer service delivery and team player attitude.

University of South Carolina (Columbia, SC) CSR for Parking Service, 09/08 to 06/10

Served as first point of contact for students, faculty and staff calling or visiting the main administrative

office. Efficiently operated campus switchboard and provided prompt, courteous and knowledgeable

assistance.

Transformed previously manual processes relating to vendor/supplier records into an efficient,

computerized system. Efforts exposed overcharges and double billing to recover payments and prevent their

recurrence.

Education

Lower Richland High School (Hopkins, SC)

High School Diploma 2007

Virginia College (Columbia, SC)

AS in Healthcare Reimbursement, Currently