Customer Service Sales

Theresa M. Watson

**** ****** ******

Memphis, TN 38111

Cell 901-***-****

abhk79@r.postjobfree.com

Experience

Secretary, Memphis Police Services

December 2009 - Present

. Maintain confidentiality of Officer files and MPD internal documents

. Handle sorting of incoming/outgoing mail to various departments

. Process Officer court Subpoenas, Bids and Daily Statistics

. Prepare Oracle reports on a weekly - monthly basis for Administration

General Clerk, Public Works

May 2007 - December 2009

. Process employee payroll on a bi-weekly basis

. Maintain employee's accuracy of accumulated leave

. Answer phones and log citizen complaints regarding damaged streets

. Dispatch the locations to the designated field crews for repair

Circulation Representative, B.L. Hooks Central Library

February 2000 - May 2007

. Provide library customer service to the general public in person,

phone and email

. Maintain customer's accounts by charging and discharging library

materials

. Perform financial transactions related to book fees and fines

. Fill request for audio/visual materials and maintain collection by

alpha-numerical order

Part-Time Employment

Third Key Holder-Perfumania Oak Court Mall

May 2007 - April 2008

. Sell perfume and other related beauty products to customers

. Perform weekly inventory counts

. Process daily sales reports and prepare bank deposits

Cash Control Associate- Graceland Enterprises

April 2008 - October 2009

. Calculate cash, coins, checks, credit card receipts for accuracy using

ten key touch

. Counting large sums of money for distribution to cashiers and bank

deposits

. Process daily accounting balances on automated bookkeeping system

Education- Southwest Tennessee Community College

Computer Skills- Microsoft Word, Excel, PowerPoint, Oracle Database and

Counterpoint Accounting systems

Contact this candidate