Debbie Cheung
abhk3e@r.postjobfree.com ? 512-***-**** ? 11907 Gorham Avenue #11 ? Los
Angeles, CA 90049
Education
University of Texas at Austin: Bachelor in Communications 2005: Radio-
Television-Film
Experience
Banfield the Pet Hospital
February 2008 -June 2010
Office Manager
November 2009-June 2010
. Promoted to Office Manager within 1 1/2yrs at Banfield
. Led a team of 5-10 members in increasing our clientele and service
. Trained employees on their duties and resolved any problems within the
hospital
. Led team meetings regarding hospital issues and ways of improvement
. Resolved client inquiries and issues at a corporate level
. Reported to field team leadership on progress of hospital
. Employed and separated team members in hospital
. Made set schedules for doctors and team members on a weekly basis;
Adjusted time and pay for employees on a bi-weekly basis
. Assisted in raising the hospital's productivity by 104% within its
first year
. Organized and filed Team Members' employee files
Client Service Coordinator
. Resolved client inquiries and issues
. Administered client registration and managed finances and invoices
. Set up and scheduled appointments and surgeries
. Worked heavily on phone calls
The University Co-Op at Austin, Texas June 2006-
February 2008
Sales Assistant
. Responsible for assisting customers with their purchases, exchanges,
returns and ordering of their merchandise at several different
departments within company; Assisted in opening and closing store
The University of Texas at Austin June
2005 - February 2006
Computer Proctor
. Proctored computer labs and assisted students, classes and faculty
with technical problems and equipment set up
Breathecast.com
March 2008 - November 2008
Album Reviewer - Internship
. Reviewed music albums for online music site based in New York
Texas Music Events
June 2005 - December 2005
Music Assistant - Internship
. Supported local country artist Todd Phelps
. Researched and contacted venues to help promote band
. Assisted in organizing financial expenses
. Often worked unsupervised while the band was on the road
. Helped with promotional merchandise and gave input on marketing ideas
Activities and Achievements
. Dean's list
. Intervarsity Discussion Group Leader
. Occasionally volunteered at homeless shelters
. Microsoft Word, Excel, PowerPoint; Typing average of 69 wpm