Customer Service Manager
Resume:
TERRY L. STEPHENS
Home 480-***-****
Cell 480-***-****
abhk3c@r.postjobfree.com
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PROFESSIONAL PROFILE
Computer operation. Computer Hardware. Networking. Accountant. Bookkeeper.
Payroll Accountant. Office Manager. Customer Service. Income Tax Law.
Microsoft Word. Excel. Power Point. Peachtree. ATX Client write up.
TaxWorks. Multi line telephone. Cash handling. Scheduler. Instructor.
Assistant Instructor. Office Machines. Data Entry. 10 key.
EXPERIENCE SUMMARY
. Managed tax preparation office with 6 regular employees and 4-6
temporary employees
. Lead tax professional team as Resident Consultant
. Directed office staff with 6 regular and 4 to 6 temporary employees.
. Developed, and implemented bookkeeping and payroll accounting services
. Performed Bookkeeping and Payroll services for various clients
. Interviewed clients
. Counseled clients on income tax matters
. Prepared tax returns for personal, sole proprietorship, partnership,
and corporate returns
PROFESSIONAL EXPERIENCE
. Manager, Snowbird Taxes LLC DBA Liberty Tax Services, December 2010 to
March 28 2011
. Resident Consultant H&R Block of Newberg Oregon, Fall 2007 to July 2010
. Bookkeeper and Payroll Accountant H&R Block of Newberg May 2008 to July
2010
. Resident Consultant H&R Block McMinnville Baker Street January 2006 to
Fall 2007
. Tax Professional H&R Block McMinnville January 2003 to January 2006
EDUCATION
. Associate of Arts in Accounting 3/31/2010, Axia College of the
University of Phoenix
. Continuing in the BS of accounting program at University of Phoenix
. Basic Building Blocks 12/2002 H&R Block Tax School
. Tax law update annually 2003 to 2010 H&R Block Tax School
. Depreciation 2005 H&R Block Tax School
. Consolidated Tax Consultants Course 2005 H&R Block Tax School
. Partnerships and S Corporations 2007 H&R Block Tax School
. Intro to Corporations Summer 2007 H&R Block Tax School
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