Quality Assurance Engineer
Resume:
BHANUSHREE CHANDRAMOHAN
Mobile: 614-***-****, Email: **********.**@*****.***
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CAREER OBJECTIVE:
To seek a challenging position in the Software Testing field where I can
learn new technologies and work for the development of the Organization
WORK EXPERIENCE:
. Over 6 years of experience in both Manual / Black Box testing and
Automated / White Box Testing.
. Expertise in using the following Mercury Interactive automated Testing
Tools - Rational Functional Tester,QuickTestPro (QTP), WinRunner,
LoadRunner and HP Quality Center (QC) for both Web and client /
server applications
. Very strong at SQL.
. Onsite Offsite coordination, conducting meetings.
. Writing Test Cases and Test Scenarios.
. Expertise in Functional testing, Acceptance testing, Integration
testing, System testing, Regression testing, Performance testing, Load
testing, Stress testing, Sanity testing and Data Migration testing.
. Reviewing the Functional Specifications.
. Testing Documentations or Product Guides.
. Experience with HP Quality Center and QTP Tools.
. Experience in a Lead role, with strong people management skills.
. Devising Test Strategy and Test Plan, Scheduling, Resource Allocation,
Managing, Tracking, Conducting meetings, interaction and building good
relationship with cross-functional teams,
. Managing Change Request, Delivery Management, Develop and Review all
documents of testing phase, make timely and sound decisions and
provide GO/NO-GO for the releases.
. Testing Hot fixes and Service Packs after RTM.
. Strong understanding of SDLC and Testing Methodologies.
. Training, mentoring and grooming the new team member to take up the
challenges independently.
TECHNICAL SKILLS:
Automated Testing Tools: QTP, Loadrunner, Winrunner and Rational Functional
Tester
Working knowledge of CQTM
Languages: Working knowledge of C, C++, Java, VB
Reporting Tool: Crystal Reports
Databases: SQL 2000/2005 and Oracle
Requirements Tool: HP Quality Center and RD System
Operating Systems: Windows (2000, 2003, XP, Vista)
Others: MS Word/Excel/PowerPoint
EDUCATIONAL QUALIFICATION:
Graduation: Bachelors of Engineering in Computer Science
College & University: B.M.S. College of Engineering (VTU), Bangalore.
Trainings: Have undergone Software Project Management Training from
SymIndia Training & Consultancy Pvt. Ltd, referred by CDC Software Pvt Ltd,
which was one of the prestigious workshop where generally managers and team
leads will be nominated.
PROJECT DETAILS:
PROJECT: Pivotal Smart Client and Customization (Sedna)(Version 6.0):
ROLE: Senior QA Engineer
COMPANY: CDC Software, Pvt Ltd, Bangalore, India
DURATION: Dec 2008-Oct 2009
Pivotal CRM platform has been moved to smart client in this version. It
supports Office Integration with Outlook. This provides certain migration
tools to migrate the components of earlier version into the 6.0.
The Customization is required to customize the application.
Responsibilities:
. Leading a team of 7 members in testing the Pivotal Smart Client project
. Devising software test strategy and plan and executing the same.
. Querying the databases using SQL.
. Comparing the values of 2 databases after upgrading the old database
. Data Validation testing of Rich-Client Application using SQL at the
back-end.
. Managing and tracking all the bugs logged by the team and also
monitoring the Test Cases executed by the team members.
. Writing the Test Cases and Test Scripts
. Executing certain Test Cases using QTP/ Winrunner.
. Reviewing the peer's Test Cases
. Acceptance test case execution
. Training other team members on the product knowledge
. Escalating the issues related to project requirement to Project
Managers to bring out the change in the Functional Requirement
Document.
. Act as a single point of contact between Development, Documentation and
Project Management team for testing related Issues.
. Assigning tasks to team members and see to that the tasks are completed
within time
. Representing the Quality Assurance team in the Management meetings.
. Attending weekly Team Leader meetings.
PROJECT: Pivotal Application/CMS (Versions 5.1, 5.7 and 5.9)
ROLE: Senior QA Engineer
COMPANY: CDC Software Pvt LTD, Bangalore, India
DURATION: Apr 2008 - Nov 2008
Pivotal is a mid-enterprise CRM product which includes methodologies,
strategies, web-based applications that help an enterprise organize and
manage customer relationships.
CMS, Customer Management System is an out of the box solution containing,
Business Module (BM) and Enterprise Data(ED). BM contains Business logic,
Workflow, User Interface definitions and database schema for ED. ED
contains Customer related information, user defined business logic,
membership security information.
Responsibilities:
1. Writing the Test Cases
2. Creating Test Plans and Test Strategies
3. Reviewing the peer's Test Cases
4. Acceptance test case execution
5. Querying the BM and ED databases using SQL to verify the changes.
6. HP Quality center was used to execute the Test Cases and Test Plan and
to report the Defects.
PROJECT: Pivotal CMS Upgrade (Versions 5.1, 5.7 and 5.9)
ROLE: Sr QA Engineer
COMPANY: CDC Software Pvt Ltd, Bangalore, India
DURATION: May 2007 - Apr 2008
Pivotal CMS Upgrade is used to upgrade CMS to the latest version. As
Pivotal releases new version of CMS, there will be new features associated
with it. The customers can upgrade their current CMS to the latest version
using Pivotal CMS Upgrade package. This package contains a Transporter
(rtr) file which contains the newly introduced features such as Agents,
forms, table etc in the form of binary coding which should be imported into
the current system. This package also contains an Upgrade Guide which
describes the manual changes that needs to be made on the current system so
that it is upgraded to the latest version.
Responsibilities:
1. I took initiative in training my team members on the process of CMS
Upgrade
2. Verifying the CMS Upgrade Guide which is a part of this package
3. Modifying SQL scripts that set some flags in the Business Module (BM)
4. Comparing the values of 2 databases after upgrading the old database
5. Writing the Test Cases and Test Scenarios
6. Reviewing the peer's Test Cases
7. Executing the Test Cases
8. Acceptance test case execution
9. Reporting the bugs by creating Issues in the RD system
PROJECT: Pivotal Wireless (Versions: 2.0)
ROLE: Quality Assurance Engineer
COMPANY: CDC Software Pvt, Ltd, Bangalore, India
DURATION: Apr 2006 - May 2007
Pivotal Wireless is a Thin Client application that is enabled through the
XML-based access method to the Pivotal Relationship system through the
Lifecycle Server (IIS). Wireless is an Employee-faced application, the key
users being Sales representatives and Marketing professionals.
Responsibilities:
1. I was the only person who worked on this project.
2. SQL Data validation testing to verify the authorization access of the
database.
3. I helped other team members in integrating Pivotal system with Pivotal
Wireless Application.
4. Acceptance Test Case execution
5. Testing the Compatibility of Pivotal Wireless 2.0 with higher versions
of Pivotal products.
PROJECT: Pivotal Call Scripting
ROLE: Quality Assurance Engineer
COMPANY: CDC Software Pvt Ltd, Bangalore, India
DURATION: Mar 2005 - Apr 2006
This was a new project released by Pivotal. I am privileged to work on its
first release. Call Scripting is the application developed for Call Centre
industries. A Call Centre executive can create a script record which can be
used while attending an incoming or outgoing call. A Call center administer
can assign calls and manage the employees. It provided Smart portals which
lists the Calls specific to the employee or calls specific to the team
members. Calls on hold can be obtained from the database and finish it at a
later point of time. Overall this project was a huge success.
Responsibilities:
1. Writing the Test Cases and Test Scenarios
2. Interacting with the team members to create real time scenarios
3. Reviewing the peer's Test Cases
4. Executing the Test Cases
5. Acceptance test case execution
6. Reporting the bugs by creating Issues in the RD system
PROJECT:Pivotal Homebuilders Front Office (Versions: 5.7 and 5.9):
ROLE: Quality Assurance Engineer
COMPANY: CDC Software Pvt Ltd, Bangalore, India
DURATION: Jun 2004 - Mar 2005
Pivotal Homebuilder Front Office is the homebuilding market's leading CRM
system, designed to help home builders manage their relationships with
homebuyers and Home owners across their entire organization. Pivotal's
Homebuilder Front Office Solution provides a centralized view of the sales
representative's book of business; leads, customers, activities, quotes,
instant proposal
production, and home site configuration information are all available to
the sales representative
via a personalized Web page view of the Pivotal Homebuilders Front Office
application template.
Pivotal Homebuilders Front Office:
Pivotal homebuilder front office enables the homebuilder service
professionals to improve customer satisfaction by tracking, managing and
resolving service requests quickly after each home is sold
Responsibilities:
1. Writing the Test Cases and Test Scenarios
2. Reviewing the peer's Test Cases
3. Executing the Test Cases
4. Acceptance test case execution
5. Reporting the bugs by creating Issues in the RD system
6. Interacting with the team members to create real time scenarios.
PROJECT: Fuel Management System for Aircraft
COMPANY: HAL, Bangalore, India
DURATION: Jan 2004 - Jun 2004
PROJECT: State Travel Management Application
COMPANY: Karnataka State Transportation Corp., Bangalore, India
DURATION: Apr 2003 - Dec 2003
PERSONAL DETAILS:
NAME: Bhanushree Chandramohan
DATE OF BIRTH: 23 May 1981
SEX: Female
MARITAL STATUS: Married
FATHER'S NAME: H.Chandramohan
HUSBAND'S NAME: Mahesh Arakera Huchaiah
NATIONALITY: Indian
ADDRESS: #5400 Apt A, Drumcally Lane, Dublin, Ohio - 43017
VISA TYPE: L2 (Spouse of L1), I have obtained EAD
MOBILE PHONE: 614-***-****
EMAIL ADDRESS: **********.**@*****.*** / *********@*****.**.**
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