Paul Finley
**** * ******** ***********, ** ***10 417-***-****
abhjzq@r.postjobfree.com
Objective Statement
Seek to work in a healthcare environment that will challenge me
further; where my educational and work experience would allow me to
contribute to the continued growth and success of the organization.
Summary
Received Master in Business Administration from Missouri State in May
2008
Supervisor for CoxHealth Systems with staff of 14 associates at two
different locations
Credential trainer for the Epic-Rx application through the Sisters of
Mercy Health System.
Four years experience in hospital setting as an EMT-B, an EPIC
Credential Trainer, and Supervisor
Seven years management experience within the retail and restaurant
industry
Recruited, trained, scheduled, evaluated, and terminated associates
Proficient knowledge in Microsoft Word, Excel, PowerPoint, Outlook, and
have working knowledge in SPSS
Relevant Employment
Cox Health Springfield,
MO
Supervisor -Admission Services Springfield,
MO September 2009 - Present
The Martin Center and the Center for Advanced Pain Management
1. Effectively implemented and oversee new Point of Service collection
processes resulting in increased collections by 26% over last year's
collections. Total Collections in 2010 $1,094,408
2. Effectively implemented and oversee new admission policies reducing
patients wait time from an average of 16 minutes to less than 4
minutes.
3. Daily supervision of 14 staff members in two separate locations
interacting with technicians, nurses, physicians, and other
department leaders.
4. Supervising the admission process with daily contact with physicians
and nurses at the Martin Center which is a high pace environment
consisting of a lab, six radiology modality, (X-ray, Ultrasound, CT,
MRI, PET, and Nuclear Medicine) and an outpatient Endoscopy
department. The Martin Center averages 180+ patients daily.
5. The Center for Advanced Pain Management is a physician office
setting with in a hospital department interacting with physicians
and nurses.
6. Participates in an On-Call rotation, fielding calls on a rotating
weekly basis from staff members at all Admission Services locations
within the department.
Communication Specialist Springfield,
MO July 1997 - August 1997
7. Received emergency calls, took critical information from the caller,
and dispatched ambulances to the location.
8. Completed and filed daily paperwork.
Sisters of Mercy Health System - St. John's Health System Springfield,
MO August 2008 - January 2009
Credential Trainer - Epic Rx / ClinDoc
9. Actively assisted in finalizing the learning material for super
users and end users.
10. Delivered training of Epic computer applications to Pharmacists,
Pharmacy Managers, Pharmacy Technicians, Pharmacy Medical Record
Technicians, and Nursing Staff.
11. Administrated assessments of participant's knowledge upon completion
of training, with follow up plans of training for those who needs
remediation.
12. Updated and rewrote the Epic Rx training materials as needed to
coincide with St Johns missions and vision.
Paul Finley
Missouri State University
Springfield, MO Sept 2006 - May 2008
Business Advisement Center, Graduate Assistant
January 2007- May 2008
13. Received Master Adviser Certificate, Retention Specialist.
14. Informed students and parents on the College of Business
Administration and helped students design semester schedules.
15. Regularly handled confidential and proprietary information.
16. Updated files and informational materials for student and faculty
use.
Southwest Missouri Area Health Education Center, Graduate Assistant
September 2006 -January 2007
17. Informed students at the High school and undergraduate level about
the health industry.
18. Attended job and career fairs to recruit students for the (ACES,
ACES+) programs.
19. Presented presentations to groups to raise interest in health
professions
20. Multitasked in helping coordinate programs (ACES, ACES+) that
assisted student interested in acquiring a degree in a health
profession.
Circuit City Olathe, KS/Fort
Smith, AR October 2002 - March 2004
Sales and Installation Manager
21. Increased profit from 64% to 145% with in three months of taking
control of the store
22. Achieved top sales in district, winning awards for achievements
1. Oversaw safety and proper procedures in the installation bay
2. Recruited, trained, scheduled, evaluated, and terminated staff of 15
people
Just Sports USA Olathe, KS
February 2002 - October 2002
Assistant Manager/ Store Manager
23. Implemented new merchandising ideas and loss prevention awareness
which increased profit from 74% to 95%.
24. Promoted guest satisfaction and a good working environment
25. Recruited, trained, scheduled, evaluated, and terminated staff of 5
people
Menorah Medical Center Overland Park, KS
July 2001 - April 2002
Patient Care Partner/EMT-B
1. Assisted nurses on daily procedure
2. Charted test results daily
3. Maintained patients files while persevering the privacy of the
patient and restocked supplies as needed
Truman Hospital Kansas City, MO
September 1999 - August 2001
Emergency Room Technician/EMT-B
4. Assisted in trauma cases
5. Assisted nurses on daily procedure
6. Charted test results
7. Maintained patients files while persevering the privacy of the
patient and restocked supplies as needed
Education
Missouri State University Springfield, MO
Master in Business Administration
May 2008
1. Emphasis in Health Administration
2. Assumed many leadership positions on group projects
3. Received Master Adviser Certificate, Retention Specialist
Bachelor of Science, Administrative Management
May 2006
4. Student Consultant, Small Business Development Center (2006)
5. Assumed many leadership positions on group projects
Dean's list (Fall 2005)