Customer Service Administrative Assistant

BRENDA J. GIPSON

**** ****** **.

LANCASTER, TEXAS 75134

972-***-**** - Home

972-***-**** - Cell

OBJECTIVE

General office management, research, analysis, customer

service, and the internet to facilitate efficient results

while promoting the daily and long term goals of the

organization.

SUMMARY - SKILLS

Experience using Microsoft Windows all versions through Vista,

Access, Microsoft Word,

Microsoft Excel, Outlook and Outlook Express, Lotus Notes,

Prelude, Abecas, Produce Pro,

Some experience with Microsoft PowerPoint, Project supervision,

MRI, 10 key by touch, Document Scanning and Inventory Control,

AS400, TimeTrax, Timberline, Application Xtender a background

in Accounting and Customer Service, Ecommerce, Ariba, Adobe,

and Adobe Photoshop I have the ability to work alone, or with

a team towards common goal, along with excellent communication

and analytical skills . Assistant food service Manager,

Caterer. My strengths are the ability to take initiative to

problem solve and improve procedures.

EXPERIENCE

2009-Present Consultant

A Delicate Touch Catering and Event Planning

Met with industry experts to help them set industry

standards with their creativity. Make sure the purpose for

the special event is important enough to merit the time and expense needed

to properly stage, publicize and evaluate the event.

2009- 2009 Accounts Payable - Receptionist

RockTenn

Responsible for entering all payables, receivables,

research and problem solving, Receptionist, Data Entry,

distribute mail, Commissions

2008 - Temp Accounts Payable Coordinator- Administrative Assistant

High Profile -Trammell Crow Residential

Responsible for paying vendors, Partner bank

reconciliations, expenses, scanning payables into

Applications Xtender, Research, and Solving problems. Bank

Transfers, Expenses.

Assistant to Property Administrator

Apple One - Peloton Realty. Dallas, TX.

Responsible for Lease Abstracts, interacting with

tenants, posting payments in MRI, researching

and solving problems and Drafting Safety Manuals.

2006-2008 Accounting Specialist/Customer Service

Paul's Print House. Lancaster, Texas

Responsible for billing, paying vendors, assisted in bank

reconciliation, expenses,

Researching and solving problems in a timely manner and

receptionist. Processing 100-200

Invoices per month, A/R Collections, Graphic Design,

Typesetting.

2004- 2006 Administrative Assistant - Customer Service

Fulfillment Solutions of Texas. Dallas, Texas

Responsible for setting up new customers, researching and

solving problems.

Processing orders for all customer orders through Ecommerce.

Collaborate with the warehouse staff in making sure that

all orders are shipped correct and in a timely manner.

Inventory Control.

1998-2003 Accounts Payable Clerk

Standard Fruit & Vegetable Co., Inc., / Del Monte Fresh

Produce. Dallas, TX

Responsible for billing and paying vendors, handling all

government accounts, and researching problems. Collaborate

with the transportation department with their freight

vendors. (Assisted in paying expenses; 1099's; light

general ledger. Processing an invoice volume of 400-500

per week, receivables, posting payments, and collections.

1995-1998 Data Entry Processor - Research Analyst

Vartec Telecom Electronics, Lancaster, TX

Type data for accounts of telecommunication customers.

Daily use

of telephone for communication of services with clients

nationwide.

Responsible for researching and solving any issues on

customer's accounts.

EDUCATION

Cedar Valley College, Lancaster, TX. 2008-2011

Business Management

El Centro College, Dallas, TX. 1992-1994

Marketing and Communications

Metro Financial School, Dallas, TX. 1986

Bookkeeping, Finance

References Available Upon Request.

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