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Administrative Assistant Customer Service

Location:
Phoenix, AZ, 85008
Posted:
May 06, 2011

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Resume:

Adrienne Yates

Contact Home phone ***/***-****, Email: abhjuk@r.postjobfree.com

Information 17600 North 79th Avenue, Apartment 626, Glendale,

Arizona 85308.

Objective Seeking at position where I can apply my business

administration experience and further my expertise in

accounting practices as well as customer service

support. All the while I will support business

operations with dedication and a ready to serve

attitude. Experience with Windows office applications,

QuickBooks, Quicken, Ariba, SAP, STARS, and email

applications, as well as internet applications.

Experience 2010-Current Robert Half Industries

Administrative Assistant

Supporting Wells Fargo Human Resources department to

bring the document processing center current and

transition into upgraded software.

2009-2011 Sears

Sales Associate

Achieved monthly sales goals.

Regularly receive high customer surveys.

2008-2010 ResCare HomeCare Health Care

Accounting Assistant

Supported medical billing, payment processing, and any

additional duties as assigned.

Reduced the company's largest payer out standing

accounts by 30%.

Decreased the turn around time on out standing accounts

while increasing communications between the offices.

2006-2008 Arizona Association of REALTORS

Executive Administrative Assistant

Maintained budget, industry issues web site, and

department correspondence.

Processed initial complaint calls/forms, also maintained

all complaint files and sent correspondence related to

the complaints.

Supported executive staff, managers, and committee board

members.

Completed the association leadership course and attained

certificate for real estate association management

course.

2005-2006 AeroTek/ARINC

Accounts Payable

A/P and account management for aircraft parts

department.

Brought company payable accounts current and updated

vendor accounts.

Implemented corporate procurement procedures.

2004 San Juan College,

Physical Therapy Program

Administrative Assistant

Direct support to Physical Therapy directors, faculty,

students and staff.

Maintained program files and accounts.

Persuaded new vendor to donate software to the school

program which would allow the school to increase their

online training program base.

Adrienne Yates - Continued

2001-2003 DCCK Engineering

Accounting Assistant

Maintained accounts receivable and collaborated on

accounts payable.

Supported time keeping and payroll reports.

Projected and assembled cost reports for project

managers.

Researched and corrected errors on receivables.

2000-2001 Public Employment Retirement System of Idaho

(PERSI)

Financial Support Technician

Responsible for all daily deposits and contribution

reports.

Reconciled / Researched GL accounts, including error

correction.

Maintained and updated agency vendor files.

Prepared daily correspondence.

Prepared all personnel travel payments/reimbursements,

too include payroll backup.

1996-1999 First Security Bank, Consumer Loan Operations

Accounting Assistant I

Data entry for consumer loans, posted, reversed, and

resubmitted payments.

Daily balancing of GL accounts and assed charges for

delinquent accounts.

Worked with collections on funds recovery.

Supported United Way Program director.

Education 2005 - 2007 University of Phoenix Phoenix, AZ

BS, Business Administration

2001 Boise Community Education Boise, ID

Accounting Certificate

1995 Boise State University Boise, ID

MS Office Applications Certificate



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