Sales Manager

EDUARDO A. TOVAR JR.

**** ***** ******

Rosemead, CA 91770

626-***-****

*****.*******@*****.***

SUMMARY OF QUALIFICATIONS

Sales Account Manager and Customer Service Professional with 20 years

of experience in the Aerospace, Distribution, Manufacturing,

and Consumer Products industries. Exceptional interpersonal,

critical thinking, multitasking, coaching and mentoring

aptitudes. Proficient with Microsoft office programs and use

of database systems. Fluent in Spanish.

PROFESSIONAL EXPERIENCE

AERO INVENTORY (USA) INC, Santa Fe Springs,

CA 2007-2010

Aircraft logistics service provider-

Aerospace commercial

Sales Account Manager / Customer Support

. Provided pricing information, lead times and stock

availability of global warehouses to customers over heavy

phones. Executed follow-ups on all quotes achieving a 25%

closing ratio.

. Maintained five major accounts. Researched, identified and

delivered profitable business opportunities with new and

existing clients through customer relationships, business

development, prospecting, client presentations, referral

lead generation and up selling resulting in additional 15%

sales.

. Managed, coached, trained and developed warehouse support

team on all sales orders and implemented new procedures to

ensure shipment accuracy. Boosted production 25%.

. Supported Accounting manager in evaluating and recommending

customers credit terms and limits to drive account

activity.

. Consistently exceeded monthly quota of 65,000 with average

sales revenue of $90K-$100K.

. I generated over $1 Million of total sales revenue in 2009.

SARGENT FLETCHER, El Monte, CA

1998-2007

A manufacturer of Air Refueling Pods-

Aerospace commercial and government

Production Pricing Analyst/ Customer Account Representative

. Prepared and submitted request for quotes to government and

commercial accounts. Liaison for Customer Support

department in scheduling and expediting orders which

captured a 90% on time delivery schedule.

. Interfaced monthly with local suppliers to negotiate

pricing structures for Supply Chain department. Acquired a

15% overall savings.

. Accelerated lead-time for obtaining vendor quotes by

teaming with technical department to implement a database

procedure to feasibly capture data. Increased productivity

25%.

. Collaborated on a three-month government contract proposal,

this resulted in the company receiving a $5 Million award.

EDUCATION

Southeast Adult Center- Computer Enhancement Training

Pasadena City College- Completed 50 units towards Business

Administration Degree

PROFESSIONAL DEVELOPMENT

Volunteer Service- Los Angeles Parks and Recreation

Lean Manufacturing Certification- Sargent Fletcher

Customer Relations Training- Sargent Fletcher

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