Objective: To share my strategic leadership and organization

development skills, human

resources generalist knowledge and expertise with an organization

committed to excellence.

Summary of

Qualification: .Labor Relations and

Negotiations .Development and Training Programs

.Regulatory Compliance .Recruitment .Compensation and Benefit

Programs

.Risk Management

Work Experience: December 2006 to Present City of

Oakland Park

Human Resource Generalist

Manage human resources functions for 260 full and part-time

employees which comprise three bargaining units. Major

accomplishments include implementation of performance management

system resulting in accurate and consistent feedback to employees

in similar work groups and better management accountability.

Participated in the implementation of an automated time management

system which saw a 75% reduction in manual labor.

Develops job descriptions; designs and implements interview and

recruiting strategies and processes

Assists supervisors/managers in interpreting and applying civil

service rules, collective bargaining agreements and HR policies

Conducts investigations on employee relations issues and

collaborates with supervisors on conflict resolution

Assists employees in understanding available benefit programs and

knowledge of various benefit opportunities

Performs classification and compensation analysis; recommends and

develops updates and modifications based on analyses results;

designs and maintains the City's approved classification system;

prepares recommendations for upgrades and reclassifications as

required

Conducts research relative to current circumstances and policies in

collective bargaining negotiations and labor related activities, as

well as participation in negotiations sessions

Assists in the preparation and administration of the annual

departmental budget for Human Resources

Facilitates various committees to formulate strategies on matters

such as process improvement, points of service, employee pension

etc.

Manages legal requirements such as state, federal laws labor and

laws (FMLA, FLSA, HIPPA, etc)

August 2005 to April 2006 Vitas Hospice Care

Human Resources Coordinator

Coordinated human resources functions for 1000 full and part-time

and employees comprising of nursing aides, nurses, social workers,

chaplains, and clerical staff. Major achievement included reducing

the application processing time from three months to four weeks

from time of receipt to the time applicants are interviewed.

Assisted departments with personnel/payroll related inquiries;

advised and assisted on current departmental HR procedures related

to employee records; coordinated activities and acts as liaison

between departments

Administered and explained benefits to employees, served as liaison

between employees and insurance carriers

Provided advice, assistance and follow-up on company policies,

procedures, and documentation

Responded to all employee relations issues, conducted EEO

investigations, attended employment hearings

Identified training needs, selected and developed appropriate

training programs

February 2003 to August 2005 Alternative Home

Health Care

Human Resources Administrator

Managed and directed all aspects of human resources functions for

450 employees and provided direct supervision for two full-time

employees. Handled high volume recruitment of up to 500

applications and resumes monthly. Major accomplishments included

implementation of processes to improve employee morale and reduced

absenteeism and tardiness by 25%. Designed and implemented employee

incentive programs to increase productivity and customer

satisfaction.

Administration of legal compliance of state and federal regulations

including EEOC, OSHA, Workers' Compensation, FLSA etc.

Redesigned employee handbook, job descriptions and operation forms;

updated policies and procedures in compliance with federal and

state mandates.

Explained and answered questions from employees regarding policies,

benefits and other HR matters, negotiated medical insurance rates

and conducted annual open enrollment

Developed appropriate human resource plans in support of key

business needs in a dynamic, changing environment and developed

appropriate change management plans

Implemented performance measurement system that reduced rater bias

and pertained to each job description

June 1997 to February 2003 Moore and Associates

Human Resources Manager

Managed and directed all human resources functions for 150

employees and provided direct supervision for two full-time

employees. Accomplishments included the reduction of turnover by

15%; and the implementation of communication and education programs

to maximize employee awareness of benefit programs.

Developed staffing strategies and implementation plans to identify

talent within and outside the organization for positions of all

levels; drove the performance management and succession planning

programs

Provided coaching and counseling to employees in areas such

conflict resolution, performance and behavioral issues; instruct

managers on how to address issues relating to disciplinary action

Managed all employee relations and promoted positive moral; served

as facilitator for all conflict resolution sessions

Championed a culture of learning and development by making

orientation and on-boarding process more effective; worked with the

leadership team to create an annual training program to grow and

retain staff at all levels

Managed the human resource information systems database and

generated necessary reports for critical analyses of the HR

functions

Developed and/or improved the programs, policies, practices and

processes associated with meeting the strategic and operational

people issues of the organization

Education: New York Institute of Technology

Masters Degree in Human Resource Management and Labor Relations

Florida Public Employer labor Relations Association (FPELRA)

Labor Relations Certification

Skills: Microsoft Excel, Word, PowerPoint, Publisher,

Access, Outlook, PeopleSoft

and various in-house HRMS programs.

Contact this candidate