Customer Service Sales
Resume:
Aletha Gayle Larson
Murfreesboro, TN 37128
abhjpk@r.postjobfree.com
Summary
BS Biology graduate desiring a position to expand my knowledge. Interned
with an Illinois State Crime Lab assigned to the Biology/DNA department
where I gained experience on various equipment and the sterile technique.
My project was to account for and document old case evidence, which I was
successful in completing ahead of schedule. This allowed me time to be
exposed to and spend time in the other departments where I attended court
hearings and made standards for drug analysis.
Work Experience
American Automotive Association 1/2007 - Present
Oversee the functions of up to 60 technicians for timely resolutions and
customer service. Back-up and dispatch technician calls, respond to member
opportunities using quick thinking and ensure smooth operations. I mentor
and assist in training and cross-training for associates.
Tutor 2009 - Present
Tutor for college students - all my students have passed their classes with
B or better.
I am registered to tutor college level biology and math classes.
Victoria Secret 6/2006 - 4/2007
As a sales associate excelling in customer service, I achieved sales quota
platforms.
I handled the cash registers, store maintenance and inventory audits.
Blockbuster Video 6/2006 - 3/2007
As a manager on duty and supervising associates, I resolved customer issues
and trained associates. I handled money for deposits and managed store
maintenance.
Illinois State Crime Lab - Intern 5/2005 - 8/2005
In DNA / Bodily Fluids I used simple stains to identify for blood / semen
/vaginal secretions. I also had experience using the UV light to locate
fluids on evidence samples and used the microscope for sample comparisons.
In ballistics I used the side-by-side microscope to compare lands and
grooves on the bullets.
The latent prints department introduced me to AFIS and I used the super
glue technique to pull prints. A comparison microscope was used to compare
known prints to unknown prints.
Aletha Gayle Larson
210 Hillwood Boulevard #202
Murfreesboro, TN 37128
abhjpk@r.postjobfree.com
Illinois State Crime Lab - cont'd
The Drug Analysis Department used the color test for drugs. I also used
gas chromatography to separate sample components and a spectro analytical
instrument to process incoming samples.
References
Dr. Janet Rasmussen 217-***-**** abhjpk@r.postjobfree.com
Michael Galco 217-***-**** abhjpk@r.postjobfree.com
Kevin Zeeb 309-***-****
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