Nance J. Sparks

**** *. ****** ****** ****

Chino Valley, AZ 86323

Sunday, May 08, 2011

Dear Sir or Madam:

I was excited to read about the managerial position advertised on

simplyhired.com. I am positive you will find me to be a perfect addition to

your staff. I have enclosed my resume as a first step in exploring the

possibility of employment with your company as a store or shift manager.

Currently I am the Academic Support Specialists for Prescott College in

Prescott, AZ. I work to support all student, staff and faculty computer

systems and technology needs. I also run the college AV check out program

as well as maintain three computer labs for student use as well as

classroom use. I thrive on challenges and enjoy learning something new

each day.

I am a Cum Laude graduate of DeVry Institute of Technology in the CIS

Accelerated program. Attending school in the evening and weekends allowed

me the time I needed to enjoy full time employment while earning my

Bachelor's degree. I am quick to grasp concepts and enjoy going above and

beyond the call of duty to ensure up to level knowledge and understanding.

Once given the opportunity to learn your techniques and environment I am

sure I will be the perfect compliment to your staff. Furthermore, I work

well with others, and I am enthused to learn something new each and every

day. I believe you will find me to be that uniquely qualified person you

are searching for.

Thank you for your consideration.

Enthusiastically,

Nance J. Sparks

P.O. Box 5369 Phone: 928-***-****

Chino Valley, AZ E-mail:

86323 abhjo5@r.postjobfree.com

Nance J. Sparks

Objective To obtain a position in Information Technology

Professional 10/06 - Present Prescott College

experience Prescott, AZ

Academic Support Specialists

Support all students, staff and faculty with desktop computing needs

and upgrades. Maintains three computer labs for student and

classroom use. Maintains all AV checkout equipment and available for

any other issues that may arise in the course of the work day.

11/05 - 10/06 Western Newspapers, Inc.

Prescott Valley, AZ

Senior Technician / IT Manager

Lead a staff of six in the support of over 12 locations throughout

Northwest Arizona. Support calls range from printer configurations

to large-scale implementation projects.

Responsible for all aspects of managing this group including annual

reviews, product orders, inventory, time study analysis, project

management and complete work order assignment.

3/02 - 8/05 Yavapai Regional Medical

Center Prescott, AZ

Lead PC Technician

Directed a staff of three in the support of a 1200 user environment

with over 500 workstations. Support calls range from printer

configurations to large-scale implementation projects with 85

workstations needed by a specified date with a specific load

configuration. Responsible for all aspects of managing this group

including annual reviews, product orders, inventory, time study

analysis, project management and complete work order assignment.

5/01 - 3/02 Links Business

Solutions, Inc. Prescott, AZ

Shareholder / Network Engineer

Formed a corporation with two other colleagues from BetterBilt, Mfg.

to form a full service consulting service. We offered complete

network setup, workstation builds and placements as well as server

designs and builds. In addition to the technical aspects we offered

financial migrations from one platform to another by a shareholder

with an MBA, emphasis in accounting and database migrations by the

third shareholder with extensive experience in relational database

design and maintenance.

1/00 - 5/01 BetterBilt, Mfg.

Prescott Valley, AZ

Network Administrator

LAN Administrator: Add and maintain all network user rights and file

access. Create and maintain all Novell Login scripts and NT

security profiles. Coordinate and install all cable runs or topology

changes. Maintain current network documentation and maintain

balanced server loads. Ensure network and backbone quality of

connectivity with EtherPeek network analysis and diagnostic

software.

Lotus Notes Administrator: Installed, setup and maintain Lotus Notes

R5 server. Create user accounts and maintain Domino Directory

including group definitions and members. Ensure external connection

and Domain maintenance. Set up and managed WinRoute Pro 4.1 software

firewall / router.

Backup Administrator: Using Veritas Backup software, backup,

maintain and test network backups.

Education DeVRY Institute of Technology

Phoenix, AZ

Bachelor of Science in Computer Information Systems

Graduated Cum Laude - March 2002

I enjoyed the learning environment in this well-rounded program,

touching all aspects of the computer industry. Programming,

Networking, Web Development, Client / Server Application

Development, Relational Database, SQL, Communication Skills, and

Public Speaking.

CompuMaster Training Course

Long Beach, CA

CompuMaster Novell 4 day course

Complete install and configuration of a Novell 5 server. Setup of a

Novell file and print server.

Info Image

Phoenix, AZ

System Administration for Domino Server

This four-day course approached every aspect of administration and

trouble shooting a Lotus Notes Domino server including

administration of users and groups, clustering, troubleshooting, and

disaster recovery. Time was also spent on web hosting, application

development, and Lotus Domino Developer for creating custom

databases for clients.

Wild Packets

San Diego, CA

EtherPeek 101 Network Diagnostic Software

7 layer OSI model break down of various protocols and packet

analysis for trouble shooting network traffic, security and topology

up to fast Ethernet 100 Mb/s.

PCDUO v2.1

Duluth, GA

Helpdesk Management System

Week long course with regards to setup and maintenance of helpdesk

module for tracking I.S. work orders in addition to remote control

modules and inventory management.

Additional Volunteer computer services to the Prescott Valley Public Library.

professional Knowledge with telephony, patch panels, wiring closets, patch

activities cables, disaster recovery, and network diagnostic and

troubleshooting software. Proficient with Windows 2000 Professional,

Windows XP Professions, Microsoft Office suites, various McKesson

medical application, Symantec Ghost and ability to edit registry and

.dll files so that the various applications can co-exist on the same

PC.

Contact this candidate