Manager Information Technology

Larry Williams

FIELD SUPPORT SPECIALIST

**** ******* **** ( DOUGLASVILLE, GEORGIA 30134 (

****************@*********.***(770-912-7212

Solutions-oriented Technical and Field Service Specialist with success

directing a broad range of corporate initiatives while participating in

Information Technology solutions in direct support of business objectives.

o Track record of increasing responsibility in diagnosing and repairing

networked computer systems instalation and configuring, Windows

software in local and wide area networks.

o Demonstrated, developed and maintained procedures for testing,

backup/recovery and contingency plans for an automated environment.

o Hands-on experience configuring, installing, and troubleshooting

laptop and desktop hardware and software applications. .

o Outstanding leadership abilities; able to coordinate and direct all

phases of project-based efforts while managing, motivating, and

leading project teams.

* Competencies: Desktop, Network Troubleshooting, Systems Security;

Business Service Level Agreement ; Data Integrity/Recovery; Disaster

Recovery Planning; Contingency Planning.

* Platforms: Dell OpenManage, System Management, Enterprise Servers, Direct

Attached Storage Network Attached Storage Microsoft Windows Workstation,

Server platforms

.

* Networking: TCP/IP,ISO/OSI, IPX/SPX, Ethernet, FDDI, VPN, SSH, SecureID,

PGP, PKI,

* Tools: LAN Manager,, Checkpoint Firewall ISS RealSecure, Norton Firewall

and Ghost, McAfee/Norton Virus Protection Utilities, Dell security and

access administration Microsoft Active Directory,Web-based and command-

line interfaces

Professional Experience

Unisys Corp, Norcross, Georgia 2000 - 2011

Field Service Representative

Provide hands-on Desktop,Network,Server and Workstation support.

Review and document networking components and connections. Responsibility

included ensuring networks computers. and servers are secure and fully

accessible, implement system policy.

Standard Mortgage Corp, Atlanta, Georgia

1998 - 2000

Network Administrator

Installed, configured, and maintained the Lan and Wan servers and

workstations. was primary organization interface with vendors provided

internal analysis and support. Managed performance

of multiple hardware and software platforms.

Education and Certifications

Atlanta Technical College- Networking Technician Certificate

Health information technology Program - Currently Attending

Comptia A+, Network+, Microsoft Certified Professional, Dell Master

Dcse .

Cisco Voip, Dell/EMC -SAN trained, Computer Forensics Trained

Georgia Northwestern Technical College,Associate Degree Cisco Cert.

Currently attending

Contact this candidate