Customer Service Assistant

Location:

Posted:

May 09, 2011

OCTAVIA SNEAD

DAYTIME PHONE #-240-***-**** E-MAIL- *******@*****.***

PROFESSIONAL PURPOSE

Diligent person seeking to excel in a responsible position at a company that I can gain knowledge and

grow within

SUMMARY OF QUALIFICATIONS

Keen communication skills, 60 wpm typing speed, quick learner, team player, functional in Microsoft

works and Microsoft excel

WORK OF EXPERIENCE

[Medical Office Assistant/Medical Receptionist]

[1/2011-Present] [The Office of Dr. David Gorray & Dr. John Bedeau] [Washington, DC]

Job Description: greeting patents and office visitors, providing efficient and professional telephone

services, patient registration, insurance verification,

Scheduling appointments, collecting and posting fees, maintaining forms and office supplies, building

and organizing patient charts, opening and closing the office for business

[Daycare Assistant]

[5/2010-9/2010] [Metro Staffing] [Washington, DC]

Job Description: assisting teachers with feeding time, monitoring kids during play time, cleaning,

assisting teachers with lesson plan

[Sales Associate]

[3/2008-10/2008] [Circuit City] [Marlow Heights, MD]

Job Description: customer service and cashier duties

[Customer Service Rep]

[6/2007-8/2007] [Pizza Hut] [Fairfax, VA]

Job Description: monitoring phones, taking orders, and cashier

[Sales Associate]

[6/2005-8/2005] [Kammans Art Shoppe] [Largo, MD]

Job Description: customer service and cashier duties

[Receptionist/ Office Assistant]

[6/2004- 8/2004] [Hilltop Motors] [District Heights, MD]

Job description: monitoring phones, filing, customer service, scheduling, organizing, cleaning, collecting

payments, book keeping

EDUCATION

[5/2007] [Potomac High School] [Oxon Hill, MD]

[Diploma]

[3/2008] [The National Massage Therapy Institute] [Falls Church, VA]

[Certificate of completion]

[12/2011] [The Art Institute of Washington] [Arlington, VA]

REFERENCES

Available upon request