Management Sales

CURTIS A GRANT

**** ******** **** ** . *********** GA 30506

678-***-**** Res . 903-***-**** Cell . abhjms@r.postjobfree.com[pic]

DIRECTOR INFORMATION TECHNOLOGY

Technology and business leader with executive and hands on experience in

technologically enabling multi-million dollar enterprises. Strong record of

success in creating robust IT architectures and infrastructures. Proven

ability to apply effective technologies to solve complex business issues

while building powerful teams, controlling costs and managing risks. Proven

areas of expertise include:

. Organizational Development

. Strategic and Business Planning

. Budget Development & Management

. Process Improvements & Best Practices

. Systems Architecture

. Infrastructure Design & Implementation

. Project Management

. Structured Methodologies

. Contract Negotiations & Management

. Cost Containment

. Change Management

. Continuous Improvement

. Data Center Management

. Large Scale Deployments

. Rapid Deployment

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PROFESSIONAL EXPERIENCE[pic]

DIRECTOR INFORMATION TECHNOLOGY 2003 -

2009

HOME & GARDEN PARTY, LTD . MARSHALL, TX

Direct Seller with $150 million in sales, 300+ employees and 50,000+

independent sales agents.

Reporting to the owner and CEO, recruited to turn around failing IT

operations and infrastructure suffering from outdated core systems,

ineffective development practices and operating procedures, out-of-control

costs, excessive turnover, and lack of corporate credibility. Restored

confidence in IT capabilities, developed and deployed mission-critical

enterprise applications, stabilized turnover and assembled a lean, cohesive

and highly-capable technology team. As a member of the executive group,

aligned IT strategies with key business objectives, managed capital and

operating budgets, and directed activities of 25+ staff. Oversaw all IT

functions including data center management, application development, vendor

relationships, technical support, financial monitoring and disaster

recovery planning.

Notable Accomplishments:

LEADERSHIP

. Restored corporate-wide confidence in IT and dramatically improved the

perception of its role and capabilities.

. Stabilized department with 25+ developers and technicians experiencing

200% turnover to 0% for over 2 years. Reengineered staffing model and

established cross-training, realizing a 35% staffing cost reduction

while improving service levels.

. Transitioned development team to agile software development

methodologies improving delivery time by over 50% and reducing

software defects by over 60%.

STRATEGIC PLANNING

. Launched and managed a massive effort of developing integrated

business-critical applications that provide party plan solutions to

over 50,000 independent sales agents. Achieved cost reduction of over

$200 thousand annually by bringing these applications in-house.

. Reorganized IT infrastructure to provide 24x7 service and support for

corporate staff and remote sales agents.

. Developed and implemented enterprise-wide disaster recovery and

business continuity plans.

OPERATIONS MANAGEMENT

. Built a secure, highly reliable data center equipped with redundant

communications, networking and power infrastructure, as well as fault-

tolerant database and web servers, ensuring systems uptime of over

99%.

. Established consistent hardware and software standards and implemented

effective processes for ongoing systems upgrades.

. Deployed hardware monitoring systems including multi-tier cell phone

messaging and alerting.

. Redesigned fulfillment applications reducing materials, labor and

transportation costs by 6%.

. Negotiated long-term vendor support contracts resulting in a 20%

reduction in operating budget and stable vendor relationships.

. Integrated disparate applications including accounting (Microsoft

Dynamics GP), order management, supply chain, warehouse management and

transportation management systems (FasCor SCM, TMS & WMS).

DIRECTOR INFORMATION TECHNOLOGY & MARKETING

THINK BIG DIRECT (a division of CASUAL MALE BIG & TALL) . ALPHARETTA, GA

1994 - 2003

Men's apparel multi-channel retailer with $40+ million in sales and 100+

employees

As the head of IT, provided strategic leadership that enabled profitable

sales growth from $4 million to $40 million over six years. Led a small IT

team in successfully re-engineering and deploying scalable catalog and e-

commerce management systems. Conceptualized and implemented forecasting,

supply chain management, logistics, and warehouse management & control

systems.

Notable Accomplishments:

SOFTWARE ARCHITECTURE

. Transformed a bare-bones catalog application into a mature,

comprehensive direct marketing management system interfaced with over

600 retail stores and e-commerce websites.

. Achieved immense scalability and flexibility improvements by migrating

the catalog management system to the HP-UX platform running the

UniVerse relational database.

. Developed two e-commerce websites and integrated them into existing

catalog management system and JD Edwards ERP, adding 14% in sales,

reducing inbound customer service calls 16% and improving customer

service levels.

SUPPLY CHAIN MANAGEMENT & LOGISTICS

. Architected and built a warehouse management system (WMS)

incorporating barcode and radio frequency (RF) technologies that

reduced labor over 30% and improved shipped order accuracy to near

100%.

. Designed and implemented rate-shopping and shipment consolidation

applications, leading to a 17% reduction in outbound freight costs.

. Developed product demand forecasting module that improved cash flow by

reducing overstocks 50%, significantly reduced backorders and doubled

inventory turnover.

. Designed and integrated multiple applications and models for

circulation planning, resource management and back-end analysis.

. Delivered a corporate marketing database with over 4,800 attributes

for four brands and three sales channels.

OPERATIONS MANAGEMENT

. Prepared, secured and administered the annual IT budget.

. Managed desktop and server applications training and help desk

support.

MANAGER MIS & OPERATIONS

TYROL INTERNATIONAL . CLEVELAND, GA

1989 - 1994

Gifts and collectibles catalog with $12+ million in sales and 50+

employees.

Recruited as Director MIS and Operations to manage information technology

and serve as assistant to the owner in marketing and operations.

Notable Accomplishments:

. Selected, implemented, enhanced and maintained a catalog management

system.

. Pioneered development and implementation of various application

modules including order entry/processing, electronic credit card

processing, list rental fulfillment and administration, catalog space

allocation and management, merchandise procurement, inventory control

and warehouse management.

. Hired, trained and mentored IT and catalog operations staff.

. Converted CMS applications to utilize Universe relational database

technologies providing end users with ad-hoc reporting capabilities

and freeing IT staff.

. Procured Macintosh platform with desktop publishing, brought creative

and copywriting functions in-house reducing catalog development time

by 50% and saving over 40% in outside creative costs.

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TECHNICAL SUMMARY[pic]

. Database Management Systems - PICK, Universe, Informix, MS SQL Server,

Oracle, Image, Access.

. Operating Systems - DOS/VSE, VM, CICS, PICK, UNIX, MPE, DOS, Windows

9x, 2000, 2003, XP, LINUX, Macintosh, VMWare.

. Programming Languages: ASP, ASP.NET, HTML, JavaScript, VB6, VB.NET,

XML, XSLT, SQL, C#, COBOL, FORTRAN, PL/1, RPGIII, BASIC, PICK BASIC.

. Development Tools: Visual Studio .NET, Crystal Reports Developer,

Tortoise SVN.

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EDUCATION[pic]

. MASTER OF DIVINITY . Luther Rice Theological Seminary

. BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION . University of

Alabama

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