Manager Project

Janet O. Franklin **** Foxfield Court,

Windermere FL 34786

407-***-**** H, 407-***-**** C

abhjjo@r.postjobfree.com

http://www.linkedin.com/pub/janet-franklin/29/431/b2

Objective

Secure executive level position supporting business process and leading

technical solutions for small and large-scale organizational initiatives.

Professional Credentials

. Leadership excellence with well-developed oral & written communication;

genuine interpersonal & motivational skills; and excellent project

management & facilitation skills

. Over 20 years cumulative knowledge in the travel & hospitality industry,

software implementations

. Experience in SDLC methodology; Waterfall and Rapid Application

Development

. Expert in evaluating software vendors (ASP & SaaS) for automated

solutions, analyzing their abilities to meet business needs, negotiate

price, and review contracts and service level agreements

. Provide successful direction to technical, business and project

management teams in support of the creation & maintenance of technology

for small and large-scale initiatives, under budget and on time delivery

. Transferable skills to support process improvement and lead automated

solutions for any business segment

. Experience in sales for cruise line and vacation destinations

Work Experience

Darden, Inc. April 2007 to Present - Director

Orlando, FL

World's largest full-service restaurant company, which owns and operates

1,800 Red Lobster, Olive Garden, LongHorn Steakhouse, The Capital Grille,

Bahama Breeze and Seasons 52 restaurants in North America, and employs

approximately 180,000 people who serve 400 million meals annually

Consult with end users and senior leadership in business areas to discuss

strategic business plans to determine how existing computer systems or

vendor system solutions can support business objectives. Partner with IT

PMO in the project planning, monitoring of budget, adherence to the system

life cycle, and adherence to documentation standards.

. Oversee vendor management, system configuration, process workflow,

communication strategy, system interfaces/integration, training, change

management and software rollout strategy

. Partner with corporate leaders on developing a 3-5 year technology

roadmap

. Directing eleven direct reports and an annual department budget of $1.7

consisting of labor, travel, department and amortization

. Lead the selection and implementation of newly purchased technology

solutions

. Directing the system technology team in the implementation of a talent

recruiting system for 1800 restaurants; annual project budget of

$1.5million (cumulative total $7.5m)

. Managed the implementation of a vendor solution for Darden's Performance

Management Program for objectives, competency measurements and executive

succession planning; annual project budget of $1million (cumulative

total $5m)

. Overseeing the PeopleSoft HRMS upgrade from v8.9 to v9.1 for payroll,

benefits, compensation, e-recruit and HR; project budget of $1million

. Successfully directed the data conversion of 18,000 employees from the

acquired RARE Hospitality company

Autodesk, Inc. July 2000 to April 2007 - Senior Manager/Global Process

Owner

San Rafael, CA

A fully diversified software company that provides targeted solutions for

creating, managing, and sharing digital assets, with net revenue of $1.5

billion.

Charged with overseeing multiple system applications including: SAP5.0

HRMS, US benefits administration, compensation planning, recruiting,

learning management and a web-based employee and manager self-service

portal

. Managed a virtual staff located on the US West Coast and virtual project

teams located on the US East & West Coasts, Montreal Canada, Neuchatel

Switzerland and Hong Kong

. Developed a strategic three-year plan (and beyond), to support the long-

range system life cycle for Governance committee and corporate budget

approval

. As the escalation point of contact, directed technology solution

rollouts, managing relationships between the project teams, IT and the

vendor, following a standard system life cycle approach:

. Deployed global software tool. Annual project budget of approximately

$1.2m (cumulative total $6m)

. Eliminated a legacy system by deploying a global recruiting software

tool; annual project budget approximately $1.1m (cumulative total $5.5m)

. Successfully implemented an employee self-service Benefits

Administration software solution that removed the manual processing

performed by the Benefits Department. Annual project budget of

approximately $1.3m (cumulative total $6.5m)

. Deployed SAP Employee and Manager Self-service functionality

. Partnered with cross-functional teams for the need of and processing of

HR data ensuring business process continuity and adherence to the

security of sensitive data and personal identifiable information (PII)

regulations

Saba Software November 1999 to July 2000 - Senior Project Manager of

Professional Services

Redwood Shores, CA Premier Human Capital Management (HCM) software and

services provider.

Led a team of business and technical analysts in executing deliverables for

client implementations in Learning Management

. Conducted kickoff sessions with the client to present the project

methodology, success criteria, project management process, and a

demonstration of the system

. Developed software specifications for the technical analysts to utilize

in creating a customized applications

. Clients included an international regulator of the airline and aviation

industry, Wall Street brokerage firm, a Fortune 500 manufacturer and an

enterprise in the government sector

Digital Equipment Corporation/Compaq Computer Corporation - November 1984-

October 1999

Company in the computer industry and a leading vendor of computer systems,

software and peripherals from the 1960s to the 1990s.

Throughout the years, I managed several technology projects for Order

Management, Manufacturing reporting, and PeopleSoft Global Training

Administration system with a web-based employee self-service.

. January 1998 to October 1999 - Information Systems Manager, HR Corporate

Administrations

. September 1991 to January 1998 - Information Systems Consultant,

Productions Systems Group

. July 1989 to September 1991 - Senior Business Systems Analyst, Field

Manufacturing Information

. November 1984 to July 1989 - Business Systems Analyst, Order Management

System

Plymouth Travel - CruiseDocktors- Sales; Cruise Consultant - January 1992

to January 1996

Full service agency serving travel needs for nearly 30 years

. Home-based cruise consultant providing travel services to

CruiseDocktors' clients

. Performed non-cruise travel arrangements to destinations such as the

Caribbean and Disney World

. Travel agent and CLIA certified

Education

MBA, 1998 Summa Cum Laude

Post-Graduate Certification in Computer Information Systems, 1998

Southern NH University (formerly New Hampshire College), Manchester, NH

BA, Business Administration, 1988

Cum Laude

Daniel Webster College, Nashua, NH

Volunteerism

Give Kids the World, Kissimmee FL

A non-profit organization that exists to fulfill the wishes of children

with life-threatening illnesses and their families from around the world.

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