Manager Sales

TODD KALKSTEIN C.C.C.

** ***** ****** ***** • Owings Mills, Maryland 21117

(H) 410-***-**** • (M) 410-***-**** • abhjj6@r.postjobfree.com

OBJECTIVE

To secure a position in multi-unit foodservice management

SUMMARY OF QUALIFICATIONS

Over 25 years of business planning, implementation, as well as account and customer relationship management

experience in the food and restaurant industry. Related experience includes directing retail operations at a major

regional account for an international food service company, owner/operator of a bagel bakery/restaurant, and an

Executive Chef and General Manager of a number of high-visibility and large business accounts.

PROFESSIONAL EXPERIENCE

Brock and Company Inc. Malvern, Pennsylvania, District Manager 2007 – 2011

• Manage 4 accounts, totaling over $5.5 million in annual revenue, operating out of 9 physical locations in the

mid-Atlantic region

• Customers are the Washington Post, U.S. Social Security Administration (SSA), Calvert Cliffs Nuclear Power

Plant, and Playtex Manufacturing Company

• Oversee 65 employees including 12 managers and supervisors

• Actively involved in union-related collective bargaining agreement negotiations

• Implements cost-control measures leading to over 60 percent cost savings at Washington Post locations

• Responsible for leading winning proposal effort resulting in a new 3-year Washington Post contract

Brock and Company Inc., Baltimore, Maryland, General Manager 2004 – 2007

• Turned around troubled SSA account within 1 year; previously SSA account lost $450,000 in previous year

• Improved operations through many measures, e.g., new management, staff reductions, revised menus, etc.

• Inherited labor union problems which largely disappeared through strong, hands-on management and

communication with union representatives

• Other notable accomplishments included extensive planning, then, opening up a state-of-the-art cafeteria/food

court, and the implementation of numerous new POS systems

ARAMARK, Baltimore, Maryland, Director, Retail Operations & Production Manager/Executive Chef, 2001 – 2003

• Managed all retail food service operations at the University of Maryland Medical System account.

• Streamlined operations resulted in a double-digit sales increase

• Supervised 35-person unionized staff, including 5 managers and 4 chefs

• Initiated a successful off-campus catering business to increase sales and profits

Broadway Bagels, Baltimore, Maryland, Owner, 1996 – 2000

• Started and operated a successful and profitable bagel bakery and restaurant

• Led growing wholesale operation servicing over 100 accounts in the Baltimore-Washington, DC corridor

• Screened, interviewed, hired, counseled, fired personnel

• Designed and conducted employee training and development sessions

• Broadway Bagels received the prestigious Baltimore Magazine’s “Best of Baltimore” award for its best bagels

Baltimore International Culinary College, Baltimore, Maryland, Chef-Instructor, 1993 - 1996

• Developed course outlines and wrote educational programs for introductory through advanced culinary classes

• Conducted the following classes: Soups, Stocks and Sauces, Ala Carte, Advanced Classical Cuisine, Intro to

Food Preparation, Cooking Theory, Food Production 1 and 2, Wine and Coffee Education, Food and Beverage

Purchasing

SECURITY CLEARANCE

Possesses Active U.S. Government Security Clearance

EDUCATION

The Culinary Institute of America, Hyde Park, New York; A.O.S., Culinary Arts, with Honors

PUBLICATIONS

"Food Management" November 1990; "Restaurant and Institution" May 1992; "The Baltimore Sun" May 1995

HOBBIES

Family camping, boating, hiking, fishing, and other outdoor activities.

(Excellent references provided on request)

Contact this candidate