Manager Sales

Susan Mord

CONTACT: **** ********** ** ***********, ** 93314 661-***-**** ******@*****.***

Education

**** ****

Psychology

Bachelor of Arts

**** *********** *******

Psychology/Anthropology

Associate of Arts

Technical Proficiencies

Microsoft Word HP Designjet 510 42” printer

Microsoft Excel Laminators 25” & 27”

Groupwise Lucent multi-line phones

Adobe Photoshop Copy machines

Zehraster Plus Type 55 words per minute

Experience

9/2007 - 10/2010 Kern County Superintendent of Schools

Curriculum Specialist

Assist and instruct teachers and other customers in the use of Materials Lab

resources. Collect and enter data for various aspects of the Intern and Para-

Professional Programs. Print and organize materials for mailings and handouts.

Inventory and restock materials. Create and maintain files for projects and

documents. Create extensive indices for organization of Lab resources. Help

plan events. Supervise staff of volunteers.

11/2005 – 3/2007 Youth Quest Guidance Center

Senior Facility Manager

Supervised residents (minors). Assigned tasks and supervised employees (12).

Created and maintained resident and employee files. Responsible for petty cash

receipts and balance and accounts payable. Represented Youth Quest to the

community, schools, DHS, Juvenile Probation and the media.

2000 – 2005 Brimhall Road Assembly of God

Secretary/Receptionist

Greeted visitors, answered multi-line phones, directed visitors and calls to

appropriate departments. Assembled packets of information. Operated various

office machines including postage scale and meter. Organized and entered data,

other general office duties.

10/1998 – 6/2002 Bakersfield Rescue Mission

Director of Homeless Intervention Services

Case Manager

Assessed needs of incoming clients (regarding physical and mental health,

housing, clothing, etc.) Connected clients with appropriate resources and

agencies. Counseled clients under the supervision of the BRM Director.

Facilitated recovery groups. Taught various life skill classes. Networked with

other agencies to meet the needs of those in the homeless community.

Corresponded with various agencies, the courts, and other interested parties.

6/1984 – 12/2000 Signs by Vince

Co-owner/operator

Responsible for accounts payable/receivable. Answered phones and organized

sales calls and sign installations. Designed and maintained extensive file

systems. Compared vendor prices via Internet and telephone. Secured materials

and supplies for office and shop production. Contacted sub-contractors and

compared bids. Participated in sales and advertising events. Supervised

employees.

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