Phillip J. Diers

**** ****** **** *

SW

Howard Lake, MN

55349

Phone: (320) 543-

3539

Cell: (320) 420-

8586

Email:abhji6@r.postjobfree.com

OBJECTIVE

An energetic leader who will utilize my abilities to positively impact a

company by helping to create an environment where success and ethical

behavior go hand in hand.

SUMMARY

Learned the value of hard work, cooperation and responsibility while

growing up on a 5th generation dairy farm. Consistently exceeded the

employer's target financial goals. Established effective communication

skills and excellent team rapport, resulting in a nomination for Inside

Sales Person of the Year. Promoted to a supervisory position by

demonstrating positive leadership abilities.

EDUCATION

B.S. in Social Science, Northwestern College, Roseville, MN

Financial Collection License, Plymouth, MN

Minnesota Insurance Licenses-Life, Health, Property and Casualty, 2007

Experienced in Outlook, Word and Excel

EMPLOYMENT

March 2008-March 2010 Inside Sales Rep/H.R. Liaison

Beacon Roofing Supply-Roof Depot, Minneapolis, MN

Supported outside sales staff including taking orders over the phone,

addressing customer questions and concerns, maintaining show room and

developed selling strategies. Actively pursued new accounts. Responded to

as many as 120 customer inquiries per day, entered will calls and

deliveries, analyzed back-order reports, inventoried sample room, ordered

office supplies and gained understanding of the delivery process.

Developed a rooftop garden to model current environmental wellness.

Reconciled daily financial transactions, completed edit reports and

coordinated with credit department to ensure financial accountability.

Helped employees to resolve HR issues and questions, HR Liaison for branch

and corporate office.

June 1996-March 2008 Collection Specialist and Evening Supervisor

JNR Adjustment Co., Plymouth, MN

Responsible for 2 collection units with 500-700 accounts and skip tracing.

Proficient in CRS software, analyzing credit reports, developed employee

incentive programs and communicated directly with clientele. Monitored

performance, scheduling and safety concerns of 12 employees. Assisted in

formulating meeting agendas and resolving complaint calls. Solely

responsible for substantial account with United Airlines.

Motivated, team player, leads by example, problem solver!

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