Medical Assistant Customer Service
Resume:
Terrace #*** elsiejoseph@yahoo
Lauderdale .com
Lakes, FL. 33313
Elsie Joseph
Education 2008-2009 Florida Education Center
Lauderhill, FL
Certificate for Medical Assistant
Dean's List, GPA 4.0
1988-1990 Fresno City Community College
Fresno, Ca
Associate Degree in Human Services
Dean's List GPA 3.0
Skills
Interpersonal and communication skills
Billing/Coding
Bilingual (Creole and English)
ICO-9/ CPT
Demonstrate Consistent and positive attitude
Injections
Experienced in Customer Service
EKG's
Venipuncture
Minor office surgery and Triaging
Appointment scheduling
HHA Microdermabrasion, CPR/First Aid, HRPAA
Certificates
Experience 2009-2011 Medical Assistant
Margate, FL
Private
Cared for a blind and diabetic couple
Assisted the patients with daily activities which
includes exercising
Administrated medications including giving insulin
to the diabetic patient
Responsible for patients grocery shopping, cooking
and cleaning
Escorted the patients to their doctor's
appointments and therapy classes
Care for diabetic patient.
Check Vital sign, give insulin, Dr.'s appointments
Administered medication
2006-2007 Advanced Massage Therapy
Fort Lauderdale, FL
Secretary
Responsible for filing and faxing important
documents.
Handled high volume of inbound calls.
Responsible for scheduling appointments, data
entry, and office organization.
Performed routine clerical duties.
1998-2008 Plantation Pavilion
Plantation, FL
Medical Assistant
Checked vital signs, Phlebotomy, labs, secured
samples for testing
Receptionist, appointment setting, filing,
organized office, verified insurance
Billing and Coding
1996-1998 Private Duty Home Health Aid
Deerfield Beach, FL
Home Health Aide
Assisted patient with daily activities including
bathing and feedings
Escorted patient to grocery shopping
Administered medication
1993-1996 Telmark Inc
Plantation, FL
Outbound Sales
Placed outbound calls to customers
Managed over two hundred calls per day
Processed applications for insurance plans
1990-1992 Ann Stock Center
Davie, FL
Training Instructor
Trained mentally challenged adults at Workshops
Administered medication
Trained them basic daily living skills
References Available Upon Request
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