rEbecca Browning

PO Box ***, lake hughes ca *****, 661-***-****,

abhjfi@r.postjobfree.com

Objective

A position within your facility that will provide me with stability

and the opportunity to advance in the medical field.

Experience

2009 to 2010 Apria Healthcare Lancaster, CA

Customer service representative/Administrative assistant

RESPONDED TO TELEPHONE CALLS FROM PATIENTS, INSURANCE COMPANIES AND

REFERRAL SOURCES

Ensured customer satisfaction was obtained by answering questions

and resolving issues

Maintained communication with dispatch and drivers regarding

equipment orders and patient concerns

Helped patients with troubleshooting with equipment problems

Effectively communicated patient and referral sources to ensure

complete resolutions to inquires

Route cleared daily work orders and logged authorizations

2008 to 2009 Quartz Hill Family Quartz Hill, CA

Chiropractic

Administrative assistant/medical receptionist

ANSWERED TELEPHONE CALLS FROM PATIENTS AND INSURANCE COMPANIES

Verified insurances, collected co-payments, entered patient

information and demographics

Filed medical records and set patient appointments

Maintained office supplies and equipment

2006 to 2007 Advanced Laser & Palmdale, CA

Dermatology Center

Medical receptionist/assistant

ANSWERED TELEPHONE CALLS FROM PATIENTS AND INSURANCE COMPANIES,

TYPED PATHOLOGY REPORTS

Set appointments, updated medical records and demographics,

verified insurance, performed some medical billing and collected

co-payments

Prepared patients for exams as well as surgeries and procedures,

performed chemical peels and assisted in product sales

Assisted physician with MOHS surgery, removed sutures, performed

wound care and specimen collection

2005 to 2006 Lancaster Pain Clinic Lancaster, CA

Medical assistant/receptionist

ANSWERED TELEPHONE CALLS FROM PATIENTS AND INSURANCE COMPANIES,

COLLECTED CO-PAYMENTS

Filled out necessary insurance forms and insurance verification

Arranged hospital admissions, authorized prescription refills per

physician approval

Assisted with nerve block injections

Maintained office supplies and equipment

Education

2007 to present Antelope Valley College Lancaster, CA

Associate's degree in progress

WORKING ON PRE-REQUISITIONS FOR THE REGISTERED NURSING PROGRAM

Graduated in 2005 from High Desert Medical College with Medical

Assistant certificate

Contact this candidate