Customer Service Human Resources
Resume:
CARLOS VALVERDE
Objective To obtain a challenging position that will increase my skills and
abilities with a company that encourages career and growth.
Summary of Excellent human resources background, including: Ops Manager,
Qualification Broker, 3PL,
s Driver recruitment,applicant screening; employee orientation,
evaluation and placement; safety and training; and benefits planning
Customer service. Experienced in developing and implementing new
safety, training, and employee orientation programs. Also have
worked with AS400 programs and Word and Excel programs' also have
worked with the harbor and train.
Work
Experience CEVA Freight LLC 2008 - 2010
Dispatcher/Broker
Dispatch Whirlpool owner operator drivers.
Customer service for Ceva between Whirlpool and
Penske.
Keep owner operators loaded with as little
deadhead as possible.
T.C.G LOGISTICS INC. 2003 - 2008
Ops Mgr
Dispatch company trucks keeping them at a $4500 to
$5000 a week profit earning.
Call customers and solicit loads for outside owner
operators also obtain new customers and freight
for our company drivers.
Suggested new ways of making bigger profits for
company increasing brokerage from 2 loads a week
to 5 a day.
ARROW TRUCKING CO. 2002 - 2003
Dispatch/Mgr/Broker/Sales
Worked directly with and offered assistance to
customers.
Entered and updated customer information in our
system.
Implemented training course for the new drivers.
SWIFT TRANSPORTATION INC.
Fleet Mgr
Coordinated and dispatched company and team
drivers.
Managed a fleet of 45 owner operators and company
drivers.
Trained new owner operators on what was expected
of them in our company.
Dispatched 11 western company and owner driver.
1995 - 2002
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