Sales Manager

Marion Gioiella 856-***-****

******.********@*****.***

** ****** ****, **********, **

08057

Qualified for position as

Human Resources Interviewer/Coordinator______________________________

EEO Compliance.Screening/Interviewing.Database File Maintenance.MS Office

Suite

Highly motivated sales professional with an extensive history of success in

finding group business for the hotels in the Philadelphia area. This

involves finding (recruiting) clients who want to meet in our area,

evaluating (screening) their program via interviewing the meeting planner

or decision maker to determine where their meeting would best "fit" based

upon their budget and requirements, and preparing proposals and

presentations with qualitative and quantitative data to assist in their

decision making process. Additionally, data base administration, upkeep

and performance metrics are painstakingly maintained as another evaluation

tool to gauge performance and overall success of the sales process.

Areas of expertise include:

Strategic Planning Presentations Regulatory Compliance

Training and Mentoring Organizational Change Recruitment and

Retention

Customer Relationships File Maintenance Data Base Administration

Professional Experience____________________________________

Philadelphia Convention & Visitors Bureau

National Sales Manager, 2008-2010

. Forged relationships with national associations and corporate

groups while "selling" the many features and benefits of meeting

in Philadelphia, from the fabulous hotels to our rich history.

. Coordinated proposals from member hotels on behalf of clients,

scheduled and conducted site tours of selected hotels for

clients to view.

. Created strategic sales plans which were updated quarterly to

reach sales goals.

. Designed and gave power point presentations to outline why a

client would choose Philadelphia over another destination.

. Utilized data management system to log and record all aspects of

the sales transaction process.

. Because of my existing network of hotel sales contacts, I was

frequently called upon to assist in recruiting of hotel sales

staff whenever positions would become available at member

hotels.

Four Seasons Hotel Philadelphia

Sales Manager, 2007-2008

. Responsible for prospecting/solicitation and booking of association

groups from the Midwest into the hotel.

. Strong focus on customer care, emphasizing a sense of urgency to

provide exceptional service and attention to detail at all times.

. Dedicated to protocol and following policies and procedures to the

letter.

The Westin Philadelphia Hotel

Account Director, 2000-2007

. Focused to meet sales goal of $1,000,000.00 while serving as second in

charge of the sales team.

. Mentored and trained several entry level team members who continued on

to be promoted into more advanced positions.

. Screened and interviewed potential new hires, evaluating their

strengths and weaknesses to determine if they would fit into the

corporate culture of the hotel.

. Contributed input into sales team members performance evaluations on

an ongoing basis.

Education and Professional Development_______________________

Bachelors of Science in Management with an emphasis in Spanish, Rutgers

University, Camden, NJ 1989.

Certified Meeting Professional (CMP) designation from the Convention

Liaison Council, 2001.

Certificate in Human Resource Management, Rutgers University, Camden, NJ,

2011.

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