Customer Service Manager

Dustin Mast

***** *** ***. ***. ** . Bradenton, FL 34212

941-***-**** . abhj8u@r.postjobfree.com

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Versatile Manufacturing Manager eager to contribute comprehensive

production planning background toward actively supporting the employer in

optimizing performance.

[pic]Profile

. Respected Manager with distinguished 15-year career leading Production

Management, Lean Manufacturing and Capacity Planning operations.

. In depth experience in client-focused industries focused on delivering

world class customer service.

. Comprehensive professional background in manufacturing, purchasing and

inventory control.

. Adept at blending strong decision-making abilities with outstanding

organizational skills, solid leadership attributes, and successful

interpersonal relationship-building techniques.

. Apply sharp problem-solving proficiencies, intelligent business

acumen, and cost-effective strategies, along with exceptional written

and verbal communication skills, to any professional environment.

. Technically proficient in JD Edwards AS400 System, MRP, Showcase

Enterprise, and Microsoft Office Suite.

[pic]Technical Proficiencies

~ Implemented a one piece flow of feeder assembly, increasing production by

15% ~

~ Skillfully reduced inventory levels from $6M to $3M in under 2 years ~

~ Successfully drove the implementation of a new forecast layout and

meeting process ~

~ Increased employee productivity and efficiency from 60% to 100% ~

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Professional Experience

Stock Trader Self-Employed

2009-Present

. Successfully steer stock/options buying and selling operations to

generate high volume growth and revenue.

Production Planner CTB, Inc.

1994-2009

. Actively served as Logistics Planner for the Poultry Production

Systems Business Unit manufacturing areas, from issuing work orders

and shop floor production to ordered purchased parts, generate reports

and master scheduling.

. Oversaw finished goods and work-in-process inventory, while also

maintaining desired levels for the business unit up to $3.5M in

inventory.

. Effectively supervised Lean Manufacturing teams on behalf of business

unit, resulting in streamlining processes and optimizing product flow.

. Collaborated with top executives from company business units in

addressing production problems and determining strategic resolutions.

Shipping Clerk CTB, Inc.

1996-1999

. Skillfully processed all UPS shipments, while also overseeing the

loading of trucks for domestic and international shipments.

Heavy Assembler CTB, Inc.

1994-1996

. Hand selected to assemble a variety of products for shipping to

clients.

[pic]Professional Education

Leadership Certificate Notre Dame School of Business

2007

Leadership Certificate Kosciusko County Leadership Academy

2006

7 Habits of Highly Effective People Franklin Covey

2002

Coursework in Business Management Vincennes University

1994

Lean Manufacturing Classes CTB, Inc.

1994-2009

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