Sales Customer Service

TRACEY A KINDER

**** ***** **** *****: 573-***-****

Holts Summit, MO 65043 *************@*****.***

Professional Summary

. Top Performing Sales Professional with award winning excellence in

exceeding sales quotas. Effective leader, communicator and negotiator

with experience in handling problem accounts. Proficient in Business

to Business Sales, distributor networks, account management, trade

show planning, and sales execution.

Areas of Expertise

? Team Leader/Training ? Proficiency with Microsoft Office

Suite and

? Top-rated sales performer web-based reporting tools

? Business Development ? Negotiation skills

? Brand Awareness ? Complex problem solving skills

? Customer Base Expansion ? Needs assessments

? Presentations & Proposals ? Strategic partnerships

? Consultative Selling ? Trade show management

? Market Share Expansion ? Strategic event planning

? Account/ Territory Sales Management

Work Experience

Account Manager-Mo Territory 08/2007 - Current

VWR International Radnor, PA

. Tasked with account/territory management, product training, and

product placement within Central Missouri for scientific, industrial,

chemical, and health care distribution market.

. Managed Sales, Customer Service, and Brand Awareness to promote new

business with researchers, scientists, physicians, and purchasing

personnel. Achieved 42% growth in 2010, being named REP OF THE YEAR.

. Conducted trade shows, seminars and public events for customers and

distributor network. Organized and created product blitzes in target

accounts, producing five times target number of leads.

. Increased credibility and client awareness by developing technical/non-

technical marketing collateral and presentations, campaigns, articles,

and newsletters.

. Worked closely with company executives to identify new business

opportunities. Expanded customer base by 10% in 2010.

. Negotiated two long term agreements with key customers leading to

$500K in new growth.

. Awarded $10K bonus in PL sales and named 2010 PL Rep of the Year.

. Achieved Rookie of the Year in 2008 for securing the largest furniture

order in the Company. Also named Furniture Rep of The Year 2008.

Regional Director of Business Development 06/2006 - 08/2007

Maxim HealthCare-TimeLine Recruiting Columbia, MO

. Managed five state territory for Physician Recruiting Company. Sold

products via telephone, Internet web casts, and in-person meetings.

Prospecting for new accounts and utilizing existing customer base.

Achieved Quarterly Production Awards in 2007.

. Developed long standing relationships with Executive Level Clients and

Physicians.

. Assigned tasks to associates, tracked progress and updated managers,

partners and clients as necessary.

. Managed projects and served as primary liaison between client and

multiple internal groups to ensure clarity of goals, quality, and

adherence to deadlines.

. Achieved Quick Start Award in 2006 for immediate and consistent sales

growth.

. Awarded Highest Performance Award in 2006 for negotiation skills

through sales closings of premium accounts, preparation of contracts,

generation of new business, and the resolution of problem accounts

Education

BS: University of MO-Columbia - Animal Science 2006

Columbia, Mo USA

AS: University of Mo-Columbia - Agricultural Economics 2006

Columbia, Mo USA

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