Training Engineer

Darren Simpson

**************@*****.***

Cell Phone: 580-***-****

Training Professional with a demonstrated record of substantially

impacting performance through strategic talent development programs

designed to maximize performance, productivity, and company

profitability.

Technical Skills:

o Highly Proficient in all Microsoft Office and Adobe desktop

applications t edit and distribute classroom, web-based and

combined forms of instructional media.

o Twenty years of practical experience in interpreting technical

illustrations and effectively communicating federal, state & local

directives within a professional learning environment.

o Exceptional knowledge & experience in Learning Management Systems

(LMS) administration to create, coordinate, and record training

events, and to evaluate & produce training completion/effectiveness

reports.

Education:

o Master of Science Degree, Behavioral Sciences, Cameron University, 2010-

Ongoing

o Bachelor of Science Degree, Workforce Education & Development; Southern

Illinois University, 2003

o Associate of Science Degree, Instructor of Technical Military

Sciences, Community College of the Air Force, 1996

Professional Experience:

Health, Safety & Environment Instructor, Halliburton Energy Services

2008-Present

Managed all Health, Safety & Environmental training programs for a

1,200+ employee manufacturing center to ensure training objectives

exceeded federal & company requirements.

Assessed safety training needs via learning gap analyses to match

learning objectives according to plant-specific training needs.

Documented training completions and skills deficiency data within

company proprietary Learning Management System.

Created & maintained close partnership with several local training

vendors to provide specialized skills training.

Created new Powered Industrial Truck (PIT) training program to ensure

800+ PIT operators remained in compliance with OSHA and Corporate

operator certification standards.

Developed & managed Crane, Hoist & Rigging certification training for

up to 900+ employees in accordance with OSHA, ASME & Corporate

certification requirements.

Developed New Employee Safety Orientation training program designed to

educate new employees in 17 separate company & OSHA-mandated safety

policies & procedures.

Designed and facilitated employee Behavior-based safety training

program for delivery to over 500 employees, resulting in a

significantly lower number of safety incidents & recordable accidents.

Training and Development Specialist II, Goodrich Corporation, Inc.

2007-2008

Sole training & development resource responsible for creating and

implementing technical & leadership soft skills training initiatives

for a 550-employee aerospace manufacturing plant.

o Developed, coordinated, and facilitated numerous leadership

development training programs for delivery to mid-

level supervisors and senior management staff, using personally-

developed training materials and curriculum.

o Partnered with local university subject matter experts to create

several new technical training programs required by

changes in plant production initiatives.

o Created Machine Operator technical training course, utilizing

conceptual design information to bolster Machinist

manpower deficiencies.

o Created Goodrich Assembler Training Program, directly supporting

the needs of over 400 Boeing and Airbus

contract aircraft component manufacturing employees.

Authored training expense grant proposals for submission to State of

North Dakota Workforce Development in order to defray costs associated

with technical skills training equipment 7 supplies.

Customer Call Center Training Lead, Accenture, LLP

2006-2007

Supervised Customer Call Center training operations in support of

contract with Texas State Health & Human Services.

o Managed the training operations for new and tenured Customer Call

Center Agents; ensured training was delivered in accordance with

Accenture-Texas Health & Human Services contract.

o Reviewed training materials and recommended improvements based upon

post-training surveys and through data obtained from training needs

analyses.

o Coordinate training initiatives among Athens, Texas Call Center

with four sister call centers throughout the State of Texas.

o Provided subject matter expert information and training to over 300

new Call Center Agents.

U.S. Air Force

1985-2006

Aircrew Training Superintendent (2003-2006)

Performed all leadership and managerial functions of a 27-person

aircrew training staff, including the creation of training schedules,

completing annual performance review reports and individual career

counseling and leadership mentoring.

o Applied managerial direction to all classroom, flight simulator and

in-flight Flight Engineer Instructors to meet organizational

policies.

o Implemented operational training program initiatives utilizing

personally-developed computer-based training

courseware, resulting in a cost savings of over $2 Million.

o Directed numerous training course content and training media

improvement initiatives according to self-established

work plans and directives.

o Conducted operational readiness & training completion status

briefings to senior leadership staff on a weekly basis.

Quality Assurance Courseware Manager (2000-2003)

Completed courseware quality evaluations/reviews to all forms of

training media for 25 formal aircrew training programs, referencing

current Statements of Work.

o Provided courseware development direction to civilian contractors

during the development of new Flight Engineer

training program classroom and in-flight training curriculum,

reducing training delivery and support costs by 12%.

o Performed facility management responsibilities for 8 training

facilities covering 107,000 square feet, valued over $50 Million.

o Submitted over 100 aircrew training program improvement

recommendations during FY2002-2003, significantly improving student

Flight Engineer performance and reducing training delivery costs by

21%.

Flight Engineer Training Manager (1995-2000)

Provided leadership & career counseling/guidance support to 32 Flight

Engineer Instructors. Conducted classroom, flight simulator and in-

flight instruction to aircrew Instructor staff.

Conducted in-flight performance evaluations of Flight Engineer

Instructors to assess competency levels compared to established

performance standards.

Reconstructed training publication ordering and distribution process;

procedures within this process subsequently benchmarked installation-

wide.

Suggested course syllabus change resulting in reduced in-flight

instruction time by 30%, and reducing training costs by 25%.

Flight Engineer Training Team Leader (1991-1995)

Conducted career counseling and mentorship initiatives to assigned

Flight Engineer staff.

Completed C-5A/B Galaxy aircraft visual inspections to ensure the safe

operation of all aircraft in-flight operating systems.

Coordinated all normal and emergency in-flight aircrew procedures to

safely execute training/operational support missions.

Utilized aircraft technical manuals and numerous system schematics to

assist maintenance personnel in researching system failures and to

recommend corrective actions.

Tactical Aircraft Maintenance Technician (1985-1991)

Ensured the completion of all maintenance actions on F-4E and A-10A

fighter aircraft at several CONUS & overseas locations.

o Performed launch, recovery, routine / emergency maintenance and

scheduled/unscheduled fighter aircraft inspections.

o Researched technical manuals and schematics to troubleshoot system

malfunctions and order aircraft components.

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