Paul A. Jones III
**** ********** **** ( Winston Salem, NC 27104 ( E:
abhj5a@r.postjobfree.com ( T: 336-***-****
OPERATIONS / CLIENT SERVICE EXECUTIVE
Leading Breakthrough Business Development & Operational Expertise,
and Logistics within High-Growth Environments.
executive profile
Seasoned and agile operations management professional with proven track
record of leading vendor sourcing, product procurement, order fulfillment,
and customer service programs in highly demanding environments. Key
analytical aptitude for performing root cause analyses to discern client
core needs and the logistical expertise to facilitate pull-through
programs.
AREAS OF EXPERTISE
Strategic Planning ( Supply Chain Management ( Project Management ( Team
Collaboration & Leadership
Business Development ( Logistics Operations ( Sourcing ( Procurement ( Inventory
Management
Service Excellence ( Facilities & Fleet Maintenance ( Special Event Management (
Fundraising
Relationship Management ( Auditing ( Training Programs ( Training Manuals
EXECUTIVE Experience
second harvest food bank of nwnc, Winston Salem, NC
2008 - 2010
Director of Operations
Hunger Relief Organization with ~13.5M Pounds of food distributed annually
in 18 county region of Northwest North Carolina
Senior Operational team member for all aspects of acquisition and
distribution of ~13.5M pounds of hunger relief supplies to 325+ partner
agencies and facilities, distributed out of a 67,000 SF warehouse. Managed
and directed Warehouse Facilities, Strategic Food Sourcing, Salvage and
Sorting, Fleet Management, Information Technology Infrastructure, and
Logistics. Supervised a staff of 4 direct reports and 20+ indirect
personnel.
HIGHLIGHTED ACHIEVEMENTS
Oversaw increase of food distribution to partner agencies by 50% in a 12-month
timeframe.
Planned and implemented UPS Roadnet Route Scheduling and Information System for
10 routes in an 18 county region, which saved significantly in route efficiency
and infrastructure expenses.
Led Operations and Logistics for Special Events for SHFBNWNC, including local
charity Golf Tournament, Empty Bowls fundraiser, several press conferences,
which included media facing duties. Successful execution included working with
marketing groups, state VIPs requirements, various fundraisers, banquets, and
large multi-site food drives
12+ Months with no personnel loss time regarding accidents in warehouse and
oversaw all OSHA regulatory standards.
Successful Project Management implementation of Microsoft NAVISION based ERP.
Executed all Procurement for Food Sourcing, Fuel, Fleet, IT, MRO, staying
within budget
Paul A. Jones III Page 2 T: 336-***-**** (
E: abhj5a@r.postjobfree.com
COLDWELL BANKER COMMERCIAL TRIAD REALTORS, Winston Salem, NC
2005-2007
Real Estate Sales & Service Professional/Broker
Real estate sales firm with ~$80M in property sold across central North
Carolina. Commercial sales.
Brokerage management for both sales and leasing concerning property
management. sales & marketing, demographic research, and marketing material
production. Utilized CoStar and LoopNet, national online multiple listing
tools for commercial listings.
. Advocated expansion of client service initiatives, including mission-
critical website enhancements to provide clients with aerial photographs
and key demographics of central North Carolina market.
. Orchestrated site selection and acquisition for key client employing
Like Kind Exchange (1031 Exchange) for tax deferment in expedited 7-day
time frame.
. Collaborated with coffee shop franchisee to identify and secure premier
location for store expansion into North Carolina.
. Selected to coordinate site selection for sign business with new
ownership that captured substantial increase in sales activity within
just 3 months.
JONES BAKERIES INC., Winston Salem, NC 1990 -
2005
General Manager (1994-2005)
Operations & Special Projects Manager (1990-1994)
Regional manufacturer of bread and bakery products with $6M in annual
revenue.
Senior Management of 50-person team in all facets of production, logistics,
HR, sales, customer service, and facilities. Charged with Profit and Loss
responsibility, Vendor management, commodity purchasing, Payroll and
Accounts Receivable Collections. Directed supply chain operations to
include vendor sourcing and supply procurement activities. Planned and
coordinated fulfillment of delivery routes and identified and resolved
critical customer issues.
Instituted robust policies and procedures for safety, sanitation, and
equipment maintenance. Performed routine facility inspections and process
audits to ensure compliance with corporate quality standards as well as
U.S. FDA HACCP and Good Manufacturing Practices food safety guidelines.
. Developed and implemented Enterprise Resource Planning solution to issue,
manage, and track purchase orders as well as to manage inventory cycling
and counts for raw materials, packaging, maintenance items, and finished
product which centralized time and information access. Integrated
production management system.
. Incorporated stringent preventive maintenance schedules to sustain
integrity of truck delivery fleet and to ensure on-time order
fulfillment.
. Relocated entire operation with no loss of sales days. Planned,
Designed, and Constructed new facility.
. Led deployment of technologies to improve production scheduling and
performance as well as inventory management, which reduced product
shrinkage by 50%
. Full P&L, Budgeting, and Production capacity planning responsibility
WINE CELLARS PLUS, Winston Salem, NC
Founder & President
Designer and Installer of custom wine storage and display systems for
residential and commercial clientele. Successfully sold business.
Education
East Carolina University, Greenville, NC
Bachelor of Science in Industrial Technology with Sociology Minor
professional affiliations
Board of Directors SciWorks 2009 -Present
ServSafe Food Safety Certified
APICS
PMI